12-13-2016 02:17 AM - edited 03-05-2019 07:39 AM
I have a Cisco ASR 1002-x on running version 15.4(1)S, i have added a SFP-GE-T= transceiver which seems to be well installed:
NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: SP7041-E , VID: E , SN: MTC172005DC
I have tried to configure the interface gi0/0/1 and connected it to my laptop for testing, however the router link stays down no matter what i configure.
GigabitEthernet0/0/1 is down, line protocol is down
Internet address is 192.168.0.1/24
Broadcast address is 255.255.255.255
Address determined by setup command
MTU is 1500 bytes
has anyone faced this issue before??
Your Help would be much appreciated.
12-27-2016 12:11 AM
Hi,
I have faced this issue and solved it with below multiple checks.
1. First check will be definitely to verify your cabling or patch panel. Below image can be referred to verify the connectivity.
2. If everything is good as per point 1, check for speed and may be you can use "auto" .
3. "show interface GigabitEthernet0/0/1 transceiver can help us to understand this more.
HTH
-Amit
12-27-2016 12:20 AM
12-27-2016 01:21 AM
Hi,
Can you share me the picture of SFP?
You must be able to see something like 30-1421-04 or 30-1421-01.
Last 2 digits tell the hardware revision number. As per below link 30-1421-01 is supported and not 30-1421-04.
http://www.cisco.com/c/en/us/td/docs/routers/asr9000/hardware/satellite/installation/guide/asr9kvsatHIG/asr9kvsatapp_specs.html
Please rate if this helps.
HTH
-Amit
12-27-2016 02:06 AM
12-27-2016 04:25 AM
Hi,
I would suggest to open a Cisco TAC case now.
Please rate if this thread helped in any way.
HTH
-Amit
12-27-2016 04:29 AM
Hi;
I thinking of trying a IOS upgrade to see if it does any effect and if not I will definitely open TAC case..
Thanks for your help.
12-27-2016 11:52 PM
Hi Armand,
Please rate to make this thread helpful for others.
HTH
-Amit
01-30-2017 12:50 AM
An IOS Upgrade did solve my issue.
12-27-2016 01:27 AM
https://supportforums.cisco.com/discussion/11264606/cisco-asr-1001-compatible-fibre-modules
Check this topic.
12-27-2016 01:37 AM
Hi Evgeniy;
Thanks for your reply, unfortunately no solutions was found for my problem in that topic.
12-27-2016 02:17 AM
as I remember not all revision of cooper sfp modules is supported.
12-27-2016 02:28 AM
Yes all are not supported, however the SFP-GE-T seems to be supported, as the below link from cisco.
http://www.cisco.com/c/en/us/td/docs/interfaces_modules/transceiver_modules/compatibility/matrix/GE_Tx_Matrix.html#wp131775
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