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ASR1001-X packet drops issue

Anuj Singhi
Level 1
Level 1

Hi All,

I am implementing a new switch and using ASR1001-X as my core routers on which I am experiencing a strange issue. Firstly on one of the ports in ASR router (gi0/0/2) I was getting huge drops when I was pinging directly connected devices, then when I moved the connection to other interface (gi0/0/3) I was able to ping the directly connected device but with a difference.

On gi0/0/3 interface I was getting 100 % result when I pinged with even packet size but got huge drops when I pinged with odd packet size.

 

router-1#ping 1.1.1.2 size 1472 repeat 100
Type escape sequence to abort.
Sending 100, 1472-byte ICMP Echos to 1.1.1.2, timeout is 2 seconds:
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Success rate is 100 percent (100/100), round-trip min/avg/max = 1/10/16 ms
router-1#ping 1.1.1.2 size 1471 repeat 100
Type escape sequence to abort.
Sending 100, 1471-byte ICMP Echos to 1.1.1.2, timeout is 2 seconds:
!!!.!.....!!!!.!!!....!!!!.!!.!!..!!!.!.!......!...!.!.......!..!!!!..
!!!!.!!...!!!!...!!!!.!!!!.!!!
Success rate is 53 percent (53/100), round-trip min/avg/max = 1/1/2 ms
router-1#ping 1.1.1.2 size 1328 repeat 100
Type escape sequence to abort.
Sending 100, 1328-byte ICMP Echos to 1.1.1.2, timeout is 2 seconds:
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Success rate is 100 percent (100/100), round-trip min/avg/max = 1/9/15 ms
router-1#ping 1.1.1.2 size 1327 repeat 100
Type escape sequence to abort.
Sending 100, 1327-byte ICMP Echos to 1.1.1.2, timeout is 2 seconds:
.!..!!!!.!!!!.....!!!!..!!!!.!!!..!!!..!!....!!.!..!..!.!!....!!!!.!!!
..!!.!!!!.!!!!.!!!......!!!.!.
Success rate is 56 percent (56/100), round-trip min/avg/max = 1/1/16 ms

 

Has anybody of you experienced this issue, Can you please help or suggest me the possible solution of this issue? Vendor has done all test and verified that everything is ok at their end.

 

Regards,

Anuj Singhi

 

1 Reply 1

Hello.

First of all I would figure out were do we have packet loss:

 - egress with echo;
 - ingress (remote peer);
 - egress (remote peer) with echo-reply;
 - ingress (local) with echo-reply.

This might be done with ACLs or traffic statistics (show ip traffic) or capture the traffic with EPC.

Then we could check packet-trace at problematic point.

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