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ASR1001X Software Installation Failure

Ihabmoussa
Level 1
Level 1

I have two ASR1001x and I am trying to install the software version

asr1001x-universalk9_npe.16.07.01.SPA.bin

on the first  device, the installation worked properly. Everything is OK.
However on the second one, I have alsways the same failure message:

ROM:RSA Self Test Passed
ROM:Sha512 Self Test Passed
Self Tests Latency: 58 mSec

Package header rev 1 structure detected
Calculating SHA-1 hash...done
validate_package_cs: SHA-1 hash:
calculated b49f8674:8797558b:496e7b80:69e18511:47cb882e
expected b49f8674:8797558b:496e7b80:69e18511:47cb882e

Signature verification failed for key# 2
Signature verification failed for key# 3
Failed to validate digital signature
Signature verification failed for key# 2
Signature verification failed for key# 3
Failed to validate digital signature
RSA Signed REVOCATION Image Signature Verification Failed.
Package Load Test Latency : 7913 mSec

signature verification FAILED...
boot: error executing "boot bootflash:asr1001x-universalk9_npe.16.07.01.SPA.bin"
autoboot: boot failed, restarting...

 

Could you please help me with this problem ?
 

3 Accepted Solutions

Accepted Solutions

 

 - Check ROMMON version , you may need a ROMMON upgrade, look at Release Notes for version you are trying to install and rommon compatibility , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

gajownik
Cisco Employee
Cisco Employee

System Bootstrap, Version 15.4(2r)S, RELEASE SOFTWARE (fc1)
Copyright (c) 1994-2014 by cisco Systems, Inc.

You have affected ROMMON by below bug:
CSCur94666 Code-signed images greater than 512M fail to load
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur94666
ROMMON upgrade is required
https://software.cisco.com/download/home/284932298/type/282046486/release/17.3(1r)

BTW 16.7 image will be EoL in a week:

https://www.cisco.com/c/en/us/products/collateral/routers/asr-1000-series-aggregation-services-routers/eos-eol-notice-c51-740376.html

View solution in original post

Leo Laohoo
Hall of Fame
Hall of Fame

Upgrade the ROMMON. 

Please refer to to the link below for instructions on how to upgrade the firmware (in Install Mode) and ROMMON in one reboot. 

Cisco ISR & ASR 1k Routers: IOS-XE/Firmware Upgrade (Install Mode)

View solution in original post

9 Replies 9

marce1000
VIP
VIP

  - Verify

 md5sum

of the image that you are trying to install ,

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

I verified it 

..................................................................................................................................................................................................................................................................................................................................................................................................................................................Done!
Verified

(flash:asr1001x-universalk9_npe.16.07.01.SPA.bin) = 9338d02ca9e980363a2195216a0875c3

the image seems to be ok. It works properly on the other router

 

 - Check ROMMON version , you may need a ROMMON upgrade, look at Release Notes for version you are trying to install and rommon compatibility , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Console into the router and reboot.  Post the entire

boot-up

process. 

If the router is still in ROMMON, post the complete output to the command

set

 

The router is not in the rommon mode.
I installed an old image on it to check the conf settings
Here is the entire

boot-up

proces.

gajownik
Cisco Employee
Cisco Employee

System Bootstrap, Version 15.4(2r)S, RELEASE SOFTWARE (fc1)
Copyright (c) 1994-2014 by cisco Systems, Inc.

You have affected ROMMON by below bug:
CSCur94666 Code-signed images greater than 512M fail to load
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur94666
ROMMON upgrade is required
https://software.cisco.com/download/home/284932298/type/282046486/release/17.3(1r)

BTW 16.7 image will be EoL in a week:

https://www.cisco.com/c/en/us/products/collateral/routers/asr-1000-series-aggregation-services-routers/eos-eol-notice-c51-740376.html

Thank you!! 
It is solved

Leo Laohoo
Hall of Fame
Hall of Fame

Upgrade the ROMMON. 

Please refer to to the link below for instructions on how to upgrade the firmware (in Install Mode) and ROMMON in one reboot. 

Cisco ISR & ASR 1k Routers: IOS-XE/Firmware Upgrade (Install Mode)

Thanks!

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