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ASR1002-X Intelligent Services Gateway RX traffic blocked

Hi Dear Friend I enable ISG layer 3 IPOE on router ASR1002-x

Now after used send traffic and routing get outgoing Traffic from user authenticate Used and allow Traffic input for user

Now my quetion is if used for example 10 min donot send traffic to the internet ISG cisco block Traffic Recieve

How solve this and allow auth time for users that ISG Cisco Donnot block RCV traffic of user ??

For example user have DVR and share by ip on the internet Used Donnot send traffic until recieve Request for Dvr and

request to playback videos problem is Beacuse isg block Rcv of user traffic Drop and Donnot recieve any request To the DVR

 

How solve this ???

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