ASR1006 fails to boot/no console access

[SAM R.]

I have a pair of ASR1006 routers each that have the following hardware:

ASR1006 chassis

ASR1000-rp2 route-processor (slot0) 

ASR1000-ESP40

ASR1000-2T+20X1GE 

When booting one of the ASR1006 chassis #1, everything boots fine with console access.  However, when booting ASR1006 chassis #2, I get a critical alarm and a red status  light which indicates there was a system failure @ power up.  I am unable to see the output from the console:

For the console, I have tried the following: setting up a console connection with default settings 9600 baud, 8 data bits, 1 stop bit, parity non, and flow control none.  I have also tried multiple speeds (baud) just in case the the speed was changed on the router.  Either way I get not console.  It is possible, that someone has configured the no exec command on the console which could also have disabled this console connection.  Since I cannot see the console output, I am not able to find out what errors are occurring nor am I able to do a password recovery.  I have tried a hard shutdown of the router and sending a break signal to the console, but got not response.  My last attempt will be to switch out the RP from the ASR1006 chassis#1 or use a different slot for the RP that is in  chassis that is failing.  I will try this when I get back to work.  Any other suggestions would be appreciated.  

[balaji.bandi · Accepted solution]

If there is no console access you see while powered on, then this need to be raised a TAC case, if the product service effecting due to this.

[Leo Laohoo]

Organize with TAC to get router #2 RMA-ed.

[Deepak Kumar]

Hi,
RMA is the best solution for this type of hardware failed.

Regards,
Deepak Kumar