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ASR920 licensing

ronneh
Level 1
Level 1

Hi, 

I have an question about the licensing the cisco ASR-920-24SZ-M in a disconnected network (no internet).
I work for a company with disconnected networks. We have license managers who can login to the CSSM Cisco portal to get us the authorization codes
for the specific ASR920s. 

The main problem is that it seems we cannot get the ASR920 licensed or get the right license IN USE.

We tried the following trough smart licensing:

router# show license reservation
License Reservation: DISABLED

router(config)# license smart enable

router(config)# license smart reservation
router(config)# do show license reservation
License Reservation: ENABLED

Overall Status:
Active: PID:ASR-920-24SZ-M ,SN:xxxxxxx
Reservation Status: Not Installed
Export-Controlled Functionality:  NOT ALLOWED

router# license smart reservation request local
Enter this request in the Cisco Smart Software Manager portal
UDI : PID:ASR-920-24SZ-M , SN:xxxxxxx
Request code: xxxxx:xxxxx

I provide my license manager with the request code and i got an Authorization + Serialnumber.txt back.

I upload this .txt to my ASR920 trough TFTP to the bootflash:

the router did complain about .txt being not a right file format but i accepted the file format.

and used the following command:

router# license smart reservation install file bootflash:authcodesnr.txt

Reservation install file succesful
Last Confirmation code UDI: PID:ASR-920-24SZ-M, SN,xxxxx
Confirmation code:xxxxx

After this ASR920 shows like 7 messages 

AGENT_REG_SUCCESS
AUTH_RENEW_SUCCESS
RESERVED_INSTALLED
EXPORT_CONTROLLED

SLR_IN_COMPLIANCE 2x
IN_COMPLIANCE

Since I don't have that part written down / copied from the disconnected network i cannot post it here but i do have the most important results of show license all 

router# show license all
Smart Licensing Status
=======================

Smart Licensing is ENABLED
License Reservation is ENABLED

Registration:
Status: REGISTERED - SPECIFIC LICENSE RESERVATION
Export-Controlled Functionality: ALLOWED
Initial Registration: SUCCEEDED on Oct 19 13:05:21 2022 UTC

License Authorization:
Status: NOT AUTHORIZED

Export Authorization Key:
Features Authorized:
<none>

Utility:
Status: DISABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Transport Off

Miscellaneous:
Custom Id: <empty>

License Usage
=============

24portGE-4port10GE (24portGE-4port10GE):
Description: 24portGE-4port10GE
Count: 1
Version: 1.0
Status: NOT AUTHORIZED
Export status: NOT RESTRICTED
Feature Name: 24portGE-4port10GE
Feature Description: 24portGE-4port10GE
Reservation:
Reservation status: NOT INSTALLED

ASR 920 METRO IP ACCESS (metroipaccess):
Description: ASR 920 METRO IP ACCESS
Count: 0
Status: NOT IN USE
Export status: NOT RESTRICTED
Feature Name: ASR 920 METRO IP ACCESS
Feature Description: ASR 920 METRO IP ACCESS
Reservation:
Reservation status: SPECIFIC INSTALLED
Total reserved count: 1

Product Information
===================
UDI: PID:ASR-920-24SZ-M,SN:xxxxx

Agent Version
=============
Smart Agent for Licensing: 5.0.9_rel/68

Reservation Info
================
License reservation: ENABLED

Overall status:
Active: PID:ASR-920-24SZ-M,SN:xxxxx
Reservation status: SPECIFIC INSTALLED on Oct 19 12:40:38 2022 UTC
Last Confirmation code:xxxxx
Status:PAK

Specified license reservations:
ASR 920 METRO IP ACCESS (metroipaccess):
Description: ASR 920 METRO IP ACCESS
Total reserved count: 1
Enforcement type: NOT ENFORCED
Term information:
Active: PID:ASR-920-24SZ-M,SN:xxxxx
Authorization type: SPECIFIC INSTALLED on Oct 19 12:40:38 2022 UTC
License type: PERPETUAL
Term Count: 1

What do I need to do to make it in-use? 
I tried to set the right boot level as well:

router(config)#license boot level metroipaccess

after a reboot it looks likes its still not licensed.

Any help is appreciated 

Gr

Ron

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