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C819 3G Roaming Issues

Sjoerd de Vries
Level 1
Level 1

We are currently testing a C819G-U-K9 3G router with a dutch Vodafone sim throughout Europe. And it continously seems to fail in the roaming process.

The output of the network status is then as follows:

Network Information

===================

Current Service Status = Emergency Only, Service Error = MS identity unknown

Current Service = Invalid

Packet Service = None

Packet Session Status = Inactive

Current Roaming Status = Home

Network Selection Mode = Automatic

Country = ESP, Network = vodafone

Mobile Country Code (MCC) = 214

Mobile Network Code (MNC) = 1

Location Area Code (LAC) = 37302

Routing Area Code (RAC) = 0

Cell ID = 5115

Primary Scrambling Code = 246

PLMN Selection = Automatic

Radio Information

=================

Radio power mode = ON

Current Band = WCDMA 2100, Channel Number = 10738

Current RSSI = -109 dBm

Band Selected = Auto

Number of nearby cells = 1

Cell 1

        Primary Scrambling Code = 0xF6

        RSCP = -110 dBm, ECIO = -11 dBm

Or:

Network Information

===================

Current Service Status = Emergency Only, Service Error = None

Current Service = Invalid

Packet Service = None

Packet Session Status = Active

Current Roaming Status = Home

Network Selection Mode = Automatic

Country = ESP, Network = movistar

Mobile Country Code (MCC) = 214

Mobile Network Code (MNC) = 7

Location Area Code (LAC) = 761

Routing Area Code (RAC) = 1

Cell ID = 31912

Primary Scrambling Code = 14

PLMN Selection = Automatic

Radio Information

=================

Radio power mode = ON

Current Band = WCDMA 2100, Channel Number = 10788

Current RSSI = -109 dBm

Band Selected = Auto

Number of nearby cells = 1

Cell 1

        Primary Scrambling Code = 0xE

        RSCP = -103 dBm, ECIO = -22 dBm

A complete reload then solves the problem and the router gets back online.

Are there any configuration that can be done so the router will reset the 3G connection on its own?

Or is this a common problem with roaming?

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