Can i download Cisco IOS with SmartNetHello

[vitumbiko nkhwazi]

Hello.

Can i use SmartNet to download Cisco IOS on the Cisco website? or do i still need a service contract?

Please explain what is the difference between Cisco SmartNet and Service contract.

Regards.

[balaji.bandi]

service contract to download the software for any cisco device. ( but some time Cisco offers "FREE UPGRADE" in case of security problems.

smartnet contract for the Device care.

[vitumbiko nkhwazi]

Hello Balaji.

So from your answer, it means if i need to download IOS images for my device, i dont necessarily need SmartNet, but i need a service contract?

[balaji.bandi · Accepted solution]

as per my understanding, yes service contract more than enough, if you do not need smartnet for the hardware.

try to login using your Device associated with CCO account and try to download upgrade image, see if that work.

[vitumbiko nkhwazi]

Hello Balaji.

I associated the SmartNet contract with my Cisco ID and i am able to download the IOS image, thanks for all the help.

Regards.