Can't access access point admin page (WAP4410n)

[jharreman]

Hi I'm having trouble setting up my WAP 4410n. I can connect to it wirelessly, I can ping it, but somehow when I try to connect to the admin intervace (in my case 192.168.1.36) I get the following error message:

"The connection was reset. The connection to the server was reset while the page was loading"

My I shut down my firewall, restarted my router, removed cookies and cleaned cache, but that's as far as my knowledge goes.

Any ideas on how to solve this?

[talmadari]

Hi Jean,

I know that there is an option, on the administration page, which allow or block admin access through the wireless interface, try to change it.

Best Regards,

talm

[jharreman]

That's the problem, this is a first time setup and I can't access the administration page.

If I try to access from windows, windows asks me for an 8-digit passcode that should be on a sticker on the device or in the manual, but that isn't available either.

[talmadari]

Hi Jean,

Why don't you access the device directly using a network cable?

talm

[jharreman]

I tried that in the meantime, that's apparently not how an access point works. There is only 1 line in, which should copme from the router, which gives the access point its ip address. If I put this cable in my pc, there no connection to the router and therefore the access point doesn't work.

[talmadari]

So connect the AP and your PC into a switch and connect from there.

[ceberhardt75]

I have the same problem - i could find the AP with the findIT Tool but i could not open the admin page.

i could ping the router - and over windows it request a 8digit pin - would could we do?