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CenturyLink and DSL on EHWIC-VA-DSL-A on 1921

guitar007
Level 1
Level 1

I successfully got a config to work on CenturyLink on a DSL circuit.  But using that same config at a new location on a new (although same speed) circuit the EHWIC card doesn't seem to be working. I swapped the card with a known good one so that isn't the issue. The CD light on the EHWIC module blinks green but is not solid green.

 

In the router I see this, so what should I be looking for to determine the cause of the problem?  The same line works fine plugged into the CenturyLink-provided CPE I just can't get the line to work with the Cisco 1921 and EHWIC.

 

Thanks,

CJ

 

#show controller vdsl 0/0/0
Controller VDSL 0/0/0 is DOWN

Daemon Status:           Establishing Link

                        XTU-R (DS)              XTU-C (US)
Chip Vendor ID:         'BDCM'                   'IFTN'
Chip Vendor Specific:   0x0000                   0xB203
Chip Vendor Country:    0xB500                   0xB500
Modem Vendor ID:        'CSCO'                   '    '
Modem Vendor Specific:  0x4602                   0x0000
Modem Vendor Country:   0xB500                   0x0000
Serial Number Near:    FOC18162F9K 1921/K9 15.2(4)M10
Serial Number Far:
Modem Version Near:    15.2(4)M10
Modem Version Far:     0xb203

Modem Status:            Idle
DSL Config Mode:         AUTO
Trained Mode:
TC Mode:                 UNKNOWN
Selftest Result:         0x00
DELT configuration:      disabled
DELT state:              not running
Trellis:                 OFF                      OFF
SRA:                     disabled                        disabled
 SRA count:              0                       0
Bit swap:                enabled                         enabled

Full inits:             0
Failed full inits:      723
Short inits:            0
Failed short inits:     1

Firmware        Source          File Name (version)
--------        ------          -------------------
VDSL            embedded        VDSL_LINUX_DEV_01212008 (1)

Modem FW  Version:      130205_1433-4.02L.03.A2pv6C035j.d23j
Modem PHY Version:      A2pv6C035j.d23j
Vendor Version:         Ap6v35j.23j 68

Training Log :  Stopped
Training Log Filename : flash:vdsllog.bin

2 Replies 2

SAMEHELSAMMAK
Level 1
Level 1

controller vdsl 0/0/0

operating mode AUTO

 

 

 

USE THE FOLLOWING TO TRACE ERROR

 

DEBUG PPPOE ERRORS

 

Hello,

 

#show controller vdsl 0/0/0
Controller VDSL 0/0/0 is DOWN

 

The 1921 was released in 2010 and is end of life, the EHWIC you are using has the same 'issue' (which is, it is extremely old), so you might just have a hardware compatibility problem.

 

What hardware are you using on the 'working' circuit ?

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