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Beginner

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

Hello to all !

i have a problem with new hwic 4shdsl card . I have 1841 router .

The router doesnt regognize the HWIC card:

sh ver :

Interner_r#sh ver

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(25b), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Wed 12-Aug-09 10:49 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Interner_r uptime is 3 hours, 17 minutes

System returned to ROM by power-on

System image file is "flash:c1841-advipservicesk9-mz.124-25b.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 1841 (revision 7.0) with 115712K/15360K bytes of memory.

Processor board ID FTX1148W0FA

6 FastEthernet interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

31360K bytes of ATA CompactFlash (Read/Write)

sh diag:

WIC/HWIC Slot 1:

        Unknown WAN daughter card

        WIC module not supported/disabled in this slot

        Hardware Revision        : 1.0

        Top Assy. Part Number    : 800-27311-01

        Board Revision           : B0

        Deviation Number         : 0

        Fab Version              : 02

        PCB Serial Number        : FOC13311YA6

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : HWIC-4SHDSL

        Version Identifier       : V01

        CLEI Code                : IPUIA04RAA

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 0F 41 01 00 C0 46 03 20 00 6A AF 01

          0x10: 42 42 30 88 00 00 00 00 02 02 C1 8B 46 4F 43 31

          0x20: 33 33 31 31 59 41 36 03 00 81 00 00 00 00 04 00

          0x30: CB 8B 48 57 49 43 2D 34 53 48 44 53 4C 89 56 30

          0x40: 31 20 D9 02 40 C1 C6 8A 49 50 55 49 41 30 34 52

          0x50: 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

if the problen is wrong IOS  ?

Need yours help

Thanks,

5 REPLIES 5
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Hall of Fame Master

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

Yes, just update IOS.

Highlighted
Beginner

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

Hi

but my version must support (follow cisco.com)

Version 12.4(25b) ?

Highlighted
Hall of Fame Master

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

Enter youe part number in cisco.com search, you will have a link to a data sheet that mentions the minimum IOS to support your hardware. Then to download it, you will need a valid support contract.

Please remember to rate useful posts clicking on the stars below.

Highlighted
Beginner

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

part number of hwic yes ?

Highlighted
Hall of Fame Master

cisco 1841 HWIC 4SHDSL Unknown WAN daughter card

Certainly.