07-22-2013 02:05 PM - edited 03-04-2019 08:31 PM
Hi all,
We purchased a Cisco 819 4G LTE device and i am having trouble keeping the connection steady.
When i was done with my config we had connection. Cellular 0 received a IP address and DNS addresses.
outcome of #sh cellular 0 profile
Profile 1 = ACTIVE*
--------
PDP Type = IPv4
PDP address = 100.64.122.186
Access Point Name (APN) = KPN4G.nl
Authentication = Unknown
Username: kpn
Password:
Primary DNS address = 194.151.228.2
Secondary DNS address = 194.151.228.50
* - Default profile
outcome of #sh cellular o hardware
Hardware Information
====================
Modem Firmware Version = SWI9200X_03.05.19.04
Modem Firmware built = 2012/09/17 17:57:14
Hardware Version = 10
International Mobile Subscriber Identity (IMSI) = *******************
International Mobile Equipment Identity (IMEI) = *****************
Integrated Circuit Card ID (ICCID) = ********************
Mobile Subscriber International Subscriber
IDentity Number (MSISDN) =
After a while, ( like 12 hours to 24 hours ) the connection drops.
Outcome of a #sh ip int brief shows that cellular 0 has no IP address, line and protocol down.
Outocme of # sh cellular 0 profile shows that there's still a IP address but no DNS addresses
Outcome of #sh cellular 0 hardware outcome show the Hardware information BUT
International Mobile Subscriber Identity (IMSI) =
Integrated Circuit Card ID (ICCID) =
are missing. After a reload, the router boots and the connection is up again.
This a part of the running config
________________________________________________________________________________________________________
version 15.3
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname KPN4GTest
!
boot-start-marker
boot system flash
boot-end-marker
!
!
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication login ADMIN group tacacs+ local
aaa authentication login CONSOLE local
aaa authentication enable default group tacacs+ enable
aaa authorization console
aaa authorization exec default local group tacacs+
aaa accounting commands 1 default
action-type start-stop
group tacacs+
!
aaa accounting commands 15 default
action-type start-stop
group tacacs+
aaa session-id common
!
multilink bundle-name authenticated
chat-script ltescript "" "AT!CALL1" TIMEOUT 20 "OK"
license udi pid C819G-4G-G-K9 sn ***************
controller Cellular 0
lte modem link-recovery enable
lte modem link-recovery rssi onset-threshold -110
lte modem link-recovery monitor-timer 60
lte modem link-recovery wait-timer 10
lte modem link-recovery debounce-count 6
interface Cellular0
ip address negotiated
no ip unreachables
ip nat outside
ip virtual-reassembly in
encapsulation slip
load-interval 30
dialer in-band
dialer idle-timeout 0
dialer enable-timeout 60
dialer string ltescript
dialer watch-group 1
async mode interactive
ip nat inside source list 100 interface Cellular0 overload
ip route 95.155.190.7 255.255.255.255 Cellular0
ip tacacs source-interface Loopback0
!
dialer watch-list 1 ip 5.6.7.8 0.0.0.0
dialer watch-list 1 delay route-check initial 60
dialer watch-list 1 delay connect 1
line con 0
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
stopbits 1
line 3
script dialer ltescript
modem InOut
no exec
transport input telnet
rxspeed 100000000
txspeed 50000000
line vty 0 4
access-class 1 in
privilege level 15
login authentication ADMIN
transport input ssh
line vty 5 15
access-class 1 in
privilege level 15
login authentication ADMIN
transport input telnet ssh
!
scheduler allocate 20000 1000
!
______________________________________________________________________________________________________________
Any help is welcome ! Thanks in advance
Dave
08-22-2013 04:54 PM
Greetings Dave,
I have a similar problem with our 819HG-4G-V-K9 router.
Just glancing over your config....did you remove your acces-list 100 prior to posting? If so, nevermind. Otherwise, it looks like you're calling upon an access-list that doesn't exist?
Hopefully that helps...
With that said, the problem that I am experiencing, is that when our SIM card was originally provided to us by Verizon, it didn't have a static IP. However, everything worked, and I was able to obtain an IP on my cell0 interface. Again, this was a non-static IP. Not a huge issue, I just contacted Verizon and asked them to provision us a static IP. Once I recieved notice that the IP was now static, I am unable to connect.
My debug chat ends with the following line:
*
Thinking this might be a profile issue, I have switched up my APN's on my profiles...mixed and matched....to no avail.
Called Verizon and they told me that this wasn't a "supported device"....scratching my head here.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide