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CISCO 837 set up problems

miccutajar
Level 1
Level 1

Hi,

this is my first time with a cisco product.

i am installing a cisco 837 and am having a few problems.

When trying to set up the router to put in my WAN username and passord to log on to my ISP the router crashes. i take the following steps.

-type address in browser

-the CRWS (cisco router web setup java) launches

-i input my username and password into the specific boxes and then click save/apply

-the box appears with the blue line but when it gets the the end it just keeps going... the router has then hit a loop.

this is strage because when i change any other settings (for example, the routers ip on a LAN) and click apply the router is fine.

i have read somewhere that this router doesnt work well with the latest version on java (sun java).

does anyone know a decent version of JAVA i could use or another way i could configure the router?

thanks for any help

michael

1 Reply 1

spremkumar
Level 9
Level 9

hi

As an alternate and viable solution you can access your box using console port of the 837 router and you can start configuring as per your desire.

http://www.cisco.com/en/US/products/hw/routers/ps380/products_quick_start_chapter09186a008010e5b9.html

http://www.cisco.com/en/US/products/hw/routers/ps380/products_installation_guide_chapter09186a008010e5ae.html

i feel the above 2 links will help u out to get into the console and proceed further.

regds