Cisco 881 EIGRP missing?

[haughjd]

Hello.

We use all Cisco router in our business mostly 1841 and 871.   But now i'm currently working with a new router:

Just purchased last week - Cisco 881

The Cisco IOS is:

Cisco IOS Software, C880 Software (C880DATA-UNIVERSALK9-M), Version 15.0(1)M6, RELEASE SOFTWARE (fc1)

->System image file is "flash:c880data-universalk9-mz.150-1.M6.bin"

As all our router are Cisco we use EIGRP as our routing protocal.  But with this router all I see is:

#router ?

odr  On Demand stub Routes

rip  Routing Information Protocol (RIP)

Where is my EIGRP :-(

Very frustrating as I can't configure eigrp, so my router wont be doing much routing.

Thanks and Regards,

Jonathan Haughton

haughjd@endekaceramics.com

[johnlloyd_13]

hi jonathan,

you would need upgrade IOS with advanced IP services to run EIGRP.

http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78_459542_ps380_Products_Data_Sheet.html

[haughjd]

Yes.

I was just starting to think the same.   Looks like my router is Cisco881-K9, and I'm sure I asked for Cisco881-SEC-K9.  So thats my problem.

Whats the best and quickest way to get my ios updated?  I assume I might have to pay for this.   Any advice please.

Thanks,

Jon

[johnlloyd_13]

Hi Jonathan,

You need a Smartnet contract to download the right IOS from Cisco's website and upload it via TFTP running from PC.

Since this is a new router, why not ask your vendor to swap it together with the suggested IOS?

Sent from Cisco Technical Support iPhone App

[haughjd]

I think we may have ordered smartnet, but I'll need to check with the guy who made the order.   If I look at the router today, and type show version, what I see is the message:

License Information for 'c880-data'

    License Level: advsecurity   Type: Permanent

    Next reboot license Level: advsecurity

what does it mean that next reebot license level will be advsecurity?

Thanks, Jon

[haughjd]

so now if i also type:

jmeu-indonesia01#show lic

Index 1 Feature: advipservices

        Period left: Not Activated

        Period Used: 0  minute  0  second

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 2 Feature: advsecurity

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Do I need to do something to activate?

[b.schlegel]

I ran into the same problem.  You have two options, order a temporary liscence which will give you about 60 days I believe or buy one from your vendor.  I learned a lot from this exercise, it seems as though Cisco's universal IOS requires you to get licences to activate certain features.  There is a lot of talk about trying a different IOS but what you really need to do is buy and install a liscence and then possibly change which software the router boots with.  You need advipservices to run eigrp I believe the manufacturer part number for the liscnce is L-SL-800-SEC-K9 and you can get it delivered electronically from CDW for about 100 bucks.  Once you've associated with your serial number you need to tftp it to the router and install it. Good luck took me forever to figure that out.