Cisco C1117-4p VDSL Down

[alpha76]

Hi All,

I have a Cisco ISR c1117 router at home that I use to replace the standard sky router. I had setup everything and it was working perfectly fine, I also upgraded the iOS-xe and had full connectivity until I came back from holiday.

I've plugged in a replacement sky router and my internet does work but no longer with the Cisco router. I downgraded the iOS-xe, reset the device and added the configuration but still get the same issue.

When I show controller the daemon says 'training' and the modem line is not initialized..

#sh controllers vDSL 0/2/0
Controller VDSL 0/2/0 is DOWN

Daemon Status: TRAINING

XTU-R (DS) XTU-C (US)
Chip Vendor ID: ' ' ' '
Chip Vendor Specific: 0x0000 0x0000
Chip Vendor Country: 0x0000 0x0000
Modem Vendor ID: ' ' ' '
Modem Vendor Specific: 0x0000 0x0000
Modem Vendor Country: 0x0000 0x0000
Serial Number Near:
Serial Number Far:
Modem Version Near:
Modem Version Far:

Modem Status: Line NOT intialized
DSL Config Mode: AUTO
Trained Mode:

TC Mode: UNKNOWN
Selftest Result: 0x00
DELT configuration: disabled
DELT state: not running

Failed full inits: 0
Short inits: 0
Failed short inits: 0

Modem FW Version:
Modem PHY Version:
Modem PHY Source: System

Training Log : Stopped
Training Log Filename : flash:vdsllog.bin

#sh ver
Cisco IOS XE Software, Version 16.09.08
Cisco IOS Software [Fuji], ISR Software (ARMV8EB_LINUX_IOSD-UNIVERSALK9_IAS-M), Version 16.9.8, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2021 by Cisco Systems, Inc.
Compiled Wed 01-Sep-21 01:18 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2021 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: IOS-XE ROMMON

rtr1 uptime is 14 minutes
Uptime for this control processor is 16 minutes
System returned to ROM by Reload Command at 22:11:59 BST Thu Oct 6 2022
System restarted at 22:15:36 BST Thu Oct 6 2022
System image file is "bootflash:c1100-universalk9_ias.16.09.08.SPA.bin"
Last reload reason: Reload Command



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Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None
securityk9
appxk9

Technology Package License Information:

-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None None None
securityk9 securityk9 EvalRightToUse securityk9
ipbase ipbasek9 Permanent ipbasek9

The current throughput level is unthrottled

Smart Licensing Status: Smart Licensing is DISABLED

cisco C1117-4P (1RU) processor with 1452656K/6147K bytes of memory.
Processor board ID FCZ2311C2FR
1 Ethernet interface
2 Virtual Ethernet interfaces
5 Gigabit Ethernet interfaces
1 ATM interface
4294966432 terminal lines
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
2863103K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.

Configuration register is 0x2102

[paul driver]

Hello

---

@alpha76 wrote:

I had setup everything and it was working perfectly fine, I also upgraded the iOS-xe and had full connectivity until I came back from holiday.

i've plugged in a replacement sky router and my internet does work but no longer with the Cisco router. I downgraded the

---

Seems to suggest the sky router cfg details are different to the old sky rtr, First of all do you have internet access via your new sky rtr if you just plug a laptop directly into it?

Also can you psot the cfg of the cisco rtr please>

sh ip int brief
sh arp
sh ip route
sh run

[alpha76]

Hi Paul,

Many thanks for your reply, it's much appreciated. After plugging in the new sky router everything works, I haven't tried the old one. As mentioned, I have changed my cisco router to correspond with the new sky routers config but to no avail.. It looks like a layer 1 problem as the interface is down/down but my main concerns are its either broken or the firmware has disabled a feature..

[alpha76]

@paul driver Hi, have you managed to view the output from my last post? I dont understand why the modem status says the "line is not initialized"? I've changed all phone cable plus dsl filter, fiddled with different firmware versions and updated the controller firmware but I still get to the same situation..

[Georg Pauwen]

Hello,

your router is apparently not training to anything. Try and manually configure the operating mode (after configuring that, reboot the device):

C1117(config-controller)# controller vdsl 0/2/0
C1117(config-controller)# operating mode vdsl2

[alpha76]

@Georg Pauwen 

Hi Georg, Sincere thanks for your reply. I have tried that previously and tested again but it still says the same. I've attached the boot up logs and sh controller..