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Cisco IP Phone 8865 WiFi Client

ccvc.networks
Level 1
Level 1

Hi,

 

In our Lab environment, we are testing Cisco IP Phone 8865 as a WiFi Client.

Tel Load:             sip8845_65.12-8-1-0001-455

Router CME Version 12.3

When using the phone as a wired client, no problem; IP, TFTP connection, config download and voice register pool registration.

When using the phone as a WiFi Client:

WiFi connection: OK

IP in correct Vlan: OK

TFTP connection: OK

Config download: not OK

Phone keeps asking for a SEP<ETHERNET-MAC>.cfg.xml and not a SEP<WiFi-MAC>.cfg.xml

 

Anyone encountered the same issue?

 

Thank you

7 Replies 7

Hello,

 

hard to say what you are missing. Have a look at page 42 of the attached deployment guide:

 

Configuring the Cisco Wireless LAN

 

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8841_8851_8861/10_5/english/DeploymentGuide/CiscoIPPhone8800SeriesWLANDeploymentGuide.pdf

Hello Georg,

 

Thanks for the reply!!

In the document is a list with supported Access Points. In our lab the phones are connected to a third party Access Point, so I suppose this should be the problem.

 

Kind Regards

Hello,

 

it could be. What model/type/brand is your access point ?

A very old Cisco LinkSys WRT320N.

 

Cisco 8821 Phones are working fine on ths AP.

 

 

Very old indeed. The latest firmware update is from 2011. Which files are actually there in CME ?

 

CME#show telephony-service tftp-bindings

show voice register tftp-bind
tftp-server url flash:/its/syncinfo.xml alias syncinfo.xml
tftp-server url flash:/its/SIPDefault.cnf alias SIPDefault.cnf
tftp-server url flash:/its/softkeyDefault_kpml.xml alias softkeyDefault_kpml.xml
tftp-server url flash:/its/softkeyDefault.xml alias softkeyDefault.xml
tftp-server url flash:/its/skPublicConf_kpml.xml alias skPublicConf_kpml.xml
tftp-server url flash:/its/skPublicConf.xml alias skPublicConf.xml
tftp-server url flash:/its/skPersonalConf_kpml.xml alias skPersonalConf_kpml.xml
tftp-server url flash:/its/skPersonalConf.xml alias skPersonalConf.xml
tftp-server url flash:/its/featurePolicyDefault.xml alias featurePolicyDefault.x ml
tftp-server url flash:/its/SEP4CA64DFF181F.cnf.xml alias SEP4CA64DFF181F.cnf.xml
tftp-server url flash:/its/SEP4CA64DFF181D.cnf.xml alias SEP4CA64DFF181D.cnf.xml

 

The last one is the cnf.xml "wired", the one before that is the "wireless" cnf.xml. When on WiFi the phone requests the last one.

 

In the meantime I found a Datasheet Ip Phone 8865 which says clearly that only those AP are supported.

So pretty sure that this causes the problem.

 

Thank you very much for your support. 

Hello

I assume this is relating to the phone connectivity towards the cucm server?

If so is the firmware/config the phone is trying to download applicable for it!

Can the phone reach the cucm server over wifi 

 

 


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Kind Regards
Paul