09-17-2020 05:56 AM
Hi,
In our Lab environment, we are testing Cisco IP Phone 8865 as a WiFi Client.
Tel Load: sip8845_65.12-8-1-0001-455
Router CME Version 12.3
When using the phone as a wired client, no problem; IP, TFTP connection, config download and voice register pool registration.
When using the phone as a WiFi Client:
WiFi connection: OK
IP in correct Vlan: OK
TFTP connection: OK
Config download: not OK
Phone keeps asking for a SEP<ETHERNET-MAC>.cfg.xml and not a SEP<WiFi-MAC>.cfg.xml
Anyone encountered the same issue?
Thank you
09-17-2020 09:31 AM
Hello,
hard to say what you are missing. Have a look at page 42 of the attached deployment guide:
Configuring the Cisco Wireless LAN
09-18-2020 02:47 AM
Hello Georg,
Thanks for the reply!!
In the document is a list with supported Access Points. In our lab the phones are connected to a third party Access Point, so I suppose this should be the problem.
Kind Regards
09-18-2020 03:37 AM
Hello,
it could be. What model/type/brand is your access point ?
09-18-2020 03:42 AM
A very old Cisco LinkSys WRT320N.
Cisco 8821 Phones are working fine on ths AP.
09-18-2020 05:23 AM - edited 09-18-2020 05:29 AM
Very old indeed. The latest firmware update is from 2011. Which files are actually there in CME ?
CME#show telephony-service tftp-bindings
09-18-2020 06:47 AM
show voice register tftp-bind
tftp-server url flash:/its/syncinfo.xml alias syncinfo.xml
tftp-server url flash:/its/SIPDefault.cnf alias SIPDefault.cnf
tftp-server url flash:/its/softkeyDefault_kpml.xml alias softkeyDefault_kpml.xml
tftp-server url flash:/its/softkeyDefault.xml alias softkeyDefault.xml
tftp-server url flash:/its/skPublicConf_kpml.xml alias skPublicConf_kpml.xml
tftp-server url flash:/its/skPublicConf.xml alias skPublicConf.xml
tftp-server url flash:/its/skPersonalConf_kpml.xml alias skPersonalConf_kpml.xml
tftp-server url flash:/its/skPersonalConf.xml alias skPersonalConf.xml
tftp-server url flash:/its/featurePolicyDefault.xml alias featurePolicyDefault.x ml
tftp-server url flash:/its/SEP4CA64DFF181F.cnf.xml alias SEP4CA64DFF181F.cnf.xml
tftp-server url flash:/its/SEP4CA64DFF181D.cnf.xml alias SEP4CA64DFF181D.cnf.xml
The last one is the cnf.xml "wired", the one before that is the "wireless" cnf.xml. When on WiFi the phone requests the last one.
In the meantime I found a Datasheet Ip Phone 8865 which says clearly that only those AP are supported.
So pretty sure that this causes the problem.
Thank you very much for your support.
09-17-2020 11:07 AM
Hello
I assume this is relating to the phone connectivity towards the cucm server?
If so is the firmware/config the phone is trying to download applicable for it!
Can the phone reach the cucm server over wifi
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