Cisco ISR4331/K9 router errors out of box

p_atkinson · ‎05-02-2018

I’m receiving errors on a new Cisco ISR4331/K9 router that I haven't done any configurations on. I was hoping someone could shed some light on why the

following messages are coming up on startup.

Error1:
-------
no valid BOOT image found
Final autoboot attempt from default boot device...
Located isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin

Error 2 - Interface errors:
---------------------------
interface Vlan1
^
% Invalid input detected at '^' marker.

no ip address
% Incomplete command.

shutdown
% Incomplete command.

SETUP: new interface Vlan1 placed in "shutdown" state

*****************************************************************

BELOW IS BOOT:

Initializing Hardware ...

Checking for PCIe device presence...done
System integrity status: 0x610
Rom image verified correctly

Current image running: Boot ROM0

Last reset cause: LocalSoft
ISR4331/K9 platform with 4194304 Kbytes of main memory

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin
######################################################################################################################################################################

######################################################################################################################################################################

#########################################################################################################

Package header rev 1 structure detected
IsoSize = 471482368
Calculating SHA-1 hash...Validate package: SHA-1 hash:
calculated 92A40F6F:F8586BC3:F00F114B:EFB43257:B9728643
expected 92A40F6F:F8586BC3:F00F114B:EFB43257:B9728643

RSA Signed RELEASE Image Signature Verification Successful.
Image validated
%IOSXEBOOT-4-BOOT_SRC: (rp/0): mounting /boot/super.iso to /tmp/sw/isos

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S4b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 17-Oct-16 20:23 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2016 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco ISR4331/K9 (1RU) processor with 1648789K/6147K bytes of memory.
Processor board ID FLM2147W0SR
3 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.

interface Vlan1
^
% Invalid input detected at '^' marker.

no ip address
% Incomplete command.

shutdown
% Incomplete command.

SETUP: new interface Vlan1 placed in "shutdown" state

Press RETURN to get started!

*Apr 30 21:04:19.156: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
*Apr 30 21:04:20.741: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = ipbasek9 and License = ipbasek9
*Apr 30 21:04:21.891: %ISR_THROUGHPUT-6-LEVEL: Throughput level has been set to 100000 kbps
*Apr 30 21:04:26.497: dev_pluggable_optics_selftest attribute table internally inconsistent @ 0x144

*Apr 30 21:04:30.414: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Apr 30 21:04:31.418: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up
*Apr 30 21:04:31.418: %LINK-3-UPDOWN: Interface EOBC0, changed state to up
*Apr 30 21:04:31.418: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Apr 30 21:04:31.427: %LINK-3-UPDOWN: Interface LIIN0, changed state to up
*Apr 30 21:04:32.760: %IOSXE_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf Mgmt-intf created with ID 1, ipv4 table-id 0x1, ipv6 table-id 0x1E000001
*Apr 30 21:04:32.811: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Apr 30 21:04:32.811: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, changed state to up
*Apr 30 21:04:32.811: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, changed state to up
*Apr 30 21:04:32.812: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Apr 30 21:04:32.812: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up
*Apr 30 21:04:34.835: %SYS-5-CONFIG_I: Configured from memory by console
*Apr 30 21:04:34.840: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled
*Apr 30 21:04:34.842: %SPA_OIR-6-OFFLINECARD: SPA (ISR4331-3x1GE) offline in subslot 0/0
*Apr 30 21:04:34.847: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0
*Apr 30 21:04:34.847: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0
*Apr 30 21:04:34.848: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0
*Apr 30 21:04:34.848: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0
*Apr 30 21:04:34.851: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 1
*Apr 30 21:04:34.851: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 1
*Apr 30 21:04:34.857: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0
*Apr 30 21:04:34.898: %SPA-3-ENVMON_NOT_MONITORED: SIP1: iomd: Environmental monitoring is not enabled for ISR4331-3x1GE[0/0]
*Apr 30 21:04:36.296: %LINK-5-CHANGED: Interface GigabitEthernet0, changed state to administratively down
*Apr 30 21:04:36.835: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down
*Apr 30 21:04:37.517: %SYS-6-BOOTTIME: Time taken to reboot after reload = 268 seconds
*Apr 30 21:04:39.624: %SPA_OIR-6-ONLINECARD: SPA (ISR4331-3x1GE) online in subslot 0/0

SH RUN
----------
Router#sh run
Building configuration...

Current configuration : 1182 bytes
!
version 15.5
service timestamps debug datetime msec
service timestamps log datetime msec
no platform punt-keepalive disable-kernel-core
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
!
no aaa new-model
!
!
!
!
!
!
!
!
!
!
subscriber templating
multilink bundle-name authenticated
!
!
!
!
license udi pid ISR4331/K9 sn FDO21410WKW
!
spanning-tree extend system-id
!
!
redundancy
mode none
!
!
vlan internal allocation policy ascending
!
!
!
!
!
!
interface GigabitEthernet0/0/0
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/2
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
!
interface Vlan1
no ip address
shutdown
!
ip forward-protocol nd
no ip http server
no ip http secure-server
ip tftp source-interface GigabitEthernet0
!
!
!
!
!
control-plane
!
!
line con 0
stopbits 1
line aux 0
stopbits 1
line vty 0 4
login
!
!
End

SH HARD
-----------
Router#sh hard
Cisco IOS XE Software, Version 03.16.04b.S - Extended Support Release
Cisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S4b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 17-Oct-16 20:23 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2016 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: IOS-XE ROMMON

Router uptime is 32 minutes
Uptime for this control processor is 33 minutes
System returned to ROM by reload
System image file is "bootflash:isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin"
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None
securityk9
appxk9

AdvUCSuiteK9 None None None
uck9
cme-srst
cube

Technology Package License Information:

-----------------------------------------------------------------
Technology    Technology-package           Technology-package
              Current       Type           Next reboot
------------------------------------------------------------------
appxk9           None             None             None
uck9             None             None             None
securityk9       None             None             None
ipbase           ipbasek9         Permanent        ipbasek9

cisco ISR4331/K9 (1RU) processor with 1648789K/6147K bytes of memory.
Processor board ID FLM2147W0SR
3 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.

Configuration register is 0x2102

Deepak Kumar · ‎05-02-2018

Hi,

I think, you updated the IOS / deleted from flash but didn't update the boot maker.

try with below command:

boot-start-marker

boot system flash:isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin
exit

Regards,

Deepak Kumar

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

p_atkinson · ‎05-02-2018

Thank You so much for your quick response. The router IOS was not upgraded actually. I took it out of the box and the errors that displayed were the ones from the factory install. After adding the config line to the router "boot system flash isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin" the error "no valid BOOT image found" is gone.

I was wondering if you or anyone else would know about the interface errors

interface Vlan1
^
% Invalid input detected at '^' marker.

no ip address
% Incomplete command.

shutdown
% Incomplete command.

SETUP: new interface Vlan1 placed in "shutdown" state

They show up at the end of the bootup process

cisco ISR4331/K9 (1RU) processor with 1648789K/6147K bytes of memory.
Processor board ID FLM2147W0SR
3 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.

interface Vlan1
^
% Invalid input detected at '^' marker.

no ip address
% Incomplete command.

shutdown
% Incomplete command.

SETUP: new interface Vlan1 placed in "shutdown" state

Press RETURN to get started!

Leo Laohoo · ‎05-02-2018

Error message is fine.

p_atkinson · ‎05-10-2018

I ended up being able to put a support case in with cisco and the solutions were:

1) Add line "boot system flash bootflash:isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bin" to config to get rid of error no valid BOOT image found

2) I would have to install a NIM-ES2-8-P card to remove the Vlan interface errors

Thank You for your replies.

Paul