cisco router 1117 not able to boot properly

[kdsingh007]

Hi, what could be the reason ?

Last reset cause: Unrecoverable Error
C1117-4PWA platform with 4194304 Kbytes of main memory

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located pnp-tech-time
#

Unsupported package header version (-1347440721)
Located pnp-tech-discovery-summary
#

Unsupported package header version (542463043)
Located vlan.dat
#

Unsupported package header version (0)
Located memleak.tcl
##

Unsupported package header version (540160049)
Located throughput_monitor_params
#

Unsupported package header version (-1347440721)
Located c1100-universalk9_ias.16.12.05.SPA.bin
###############################################################################################################################################################################################################################################################################################################

Package header rev 3 structure detected
IsoSize = 500219904
Performing Integrity Check ...
Performing Signature Verification ...
RSA Signed RELEASE Image Signature Verification Successful
Image validated
PHY reset timed out
Rom image verified correctly

System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021 by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: Unrecoverable Error
C1117-4PWA platform with 4194304 Kbytes of main memory

[balaji.bandi]

Looks like the version image you trying may be lower i guess

System Bootstrap, Version 17.6.1, RELEASE SOFTWARE

Try any image 17.X version and post complete boot Logs for us to understand.

[kdsingh007]

question

I have other 1117 routers with System Bootstrap, Version 17.6.1 and xe c1100-universalk9_ias.16.12.05.SPA.bin and all working fine and rebooting properly. what could go wrong for this specific one?

Thanks

[balaji.bandi]

Good that you told me same working as expecting, this makes me thing this router may be bad

Can you please connect the console post all the boot logs right from Router boot up to until fail

[kdsingh007]

i am connected to it as Out of band US robotics modem which is connected to the console port of the router and see only below again and again:

Last reset cause: Unrecoverable Error
C1117-4PWA platform with 4194304 Kbytes of main memory

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located pnp-tech-time
#

Unsupported package header version (-1347440721)
Located pnp-tech-discovery-summary
#

Unsupported package header version (542463043)
Located vlan.dat
#

Unsupported package header version (0)
Located memleak.tcl
##

Unsupported package header version (540160049)
Located throughput_monitor_params
#

Unsupported package header version (-1347440721)
Located c1100-universalk9_ias.16.12.05.SPA.bin
###############################################################################################################################################################################################################################################################################################################

Package header rev 3 structure detected
IsoSize = 500219904
Performing Integrity Check ...
Performing Signature Verification ...
RSA Signed RELEASE Image Signature Verification Successful
Image validated
PHY reset timed out
Rom image verified correctly

System Bootstrap, Version 17.6.1, RELEASE SOFTWARE
Copyright (c) 1994-2021 by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: Unrecoverable Error
C1117-4PWA platform with 4194304 Kbytes of main memory

[balaji.bandi]

To be honest with that messages its hard to tell what went wrong.

Quick way you can try is - any new IOS XE 17.6.X would fix the issue (that what i think) - if you get chance please try that and let me know.

[kdsingh007]

i have followed this compatibility matrix @ 

https://www.cisco.com/c/en/us/td/docs/routers/access/1100/release/17-6/isr1k-rel-notes-xe-17-6-x.html#concept_qgk_1cf_tmb

Cisco ISR1000 ROMMON Compatibility Matrix

The following table lists the ROMmon releases supported in Cisco IOS XE 16.x.x releases and Cisco IOS XE 17.x.x releases

Table 3. Minimum and Recommended ROMmon Releases Supported on Cisco 1000 Series Integrated Services RoutersCisco IOS XE ReleaseMinimum ROMmon Release Supported for IOS XERecommended ROMmon Release Supported for IOS XE

16.6.x	16.6(1r)	16.6(1r)
16.7.x	16.6(1r)	16.6(1r)
16.8.x	16.8(1r)	16.8(1r)
16.9.x	16.9(1r)	16.9(1r)
16.10.x	16.9(1r)	16.9(1r)
16.11.x	16.9(1r)	16.9(1r)
16.12.x	16.9(1r)	16.12(1r)
17.2.x	16.9(1r)	16.12(1r)
17.3.x	16.12(2r)	16.12(2r)
17.4.x	16.12(2r)	16.12(2r)
17.5.x	17.5(1r)	17.5(1r)
17.6.x	17.5(1r)	17.5(1r)

[Leo Laohoo]

If the router has boot into ROMMON, post the complete output to the command "set". 

Do not edit out anything, especially the serial number of the router.  

I suspect one of two things: 

1.  The router config-registry is not 0x2101 or 0x2102.
2.  A new-ish hardware revision number which means it needs to boot a more later version.