We are using Citrix Presentaion Server 4.0. Our users connected to lan use ICA client or Internet Explorer to access apps. My remote users are telecommuters and a branch office. Both types of remote users were getting disconnected after 15 minutes. I modified Keepalive parameters in IIS for Citrix web access. This resolved issue for telecommuters getting disconnected. My lan subnet is 10.1.0.0/C and my branch office is 10.3.0.0/C. These users access Citrix server with Internet Explorer but I continue to get timed out. It seems my keepalive is not getting to my branch office subnet. I have 2 Cisco 1600 routers running IOS 12.0. Below is a config. Both routers are configured the same.
Current configuration:
version 12.0
service timestamps debug uptime
service timestamps log uptime
service tcp keepalive in
service tcp keepalive out
service password-encryption
!
ip domain name test.com
ip subnet-zero
!
!
interface Ethernet0
ip address 10.1.0.253 255.255.255.0
no ip redirects
no ip unreachables
no ip directed-broadcast
no ip proxy-arp
no cdp enable
!
interface Serial0
ip address 192.168.4.2 255.255.255.0
ip directed-broadcast
!
router rip
network 10.0.0.0
network 192.168.4.0
!
ip classless
ip route 0.0.0.0 0.0.0.0 10.1.0.51
ip route 10.3.0.0 255.255.255.0 192.168.4.1
no ip http server
Thanks
Danny
