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crashinfo

tanag
Level 1
Level 1

how can I open a crashinfo file

3 Replies 3

Roberto Salazar
Level 8
Level 8

Hello,

You can do "more flash:crashinfo_blah"

or

you can tftp that crashinfo file and use a notepad or wordpad to open it. However, it will be unusable to you since the traceback and it's in hexadecimal form, you need to open a TAC case so that they can decode it for analysis.

Please rate helpful posts.

sean
Level 3
Level 3

Run a copy of the crash file through cisco's output interpreter. This will give you a good idea of what caused the crash.

tanag
Level 1
Level 1

Thank you for your assistance