EHWIC-4G-LTE-G in 1941

[kreouzisp]

Dear All,

I ordered EHWIC-4G-LTE-G  for my 1941 Cisco router and I am facing the problem below.

I am getting the foloowing error... any ideas??? I have tried 3 different IOSs with no luck.

ATHGW#sh cellular 0/0/0 all
Warning: Mismatch detected between platform/module
and installed modem.Check system log for details
Hardware Information
====================
Modem Firmware Version = SWI9200X_03.05.29.02ap
Modem Firmware built = 2014/06/16 17:56:29
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) =
International Mobile Equipment Identity (IMEI) = 359470040417414
Integrated Circuit Card ID (ICCID) =
Mobile Subscriber Integrated Services
Digital Network-Number (MSISDN) =
Current Modem Temperature = 30 deg C
PRI SKU ID = 9903047, PRI version = 01.00

regards,

Panos

[Mark Malone · Accepted solution]

It should work on this release ios Release 15.3.3M5  MD

[kreouzisp]

Thank you,

I used c1900-universalk9-mz.SPA.153-3.M6 and it worked perfectly!

regards,

Panos

[Mark Malone]

ah great :)

[networkadwea]

hi, 

I received a ehwic-4g-lte-g to use with 1921 router. can you recommend IOS version to use please.

i keep getting below errors : Currently IOS is 15.6(3)M5

*Oct 22 14:52:41.687: UNKNOWN WIC_TYPE:0x0 detected.
*Oct 22 14:52:41.687: %CELLWAN-4-CELLULAR_MODEM_SKU_MISMATCH: Cellular0/0/0: Mismatch detected between installed modem MC7710[SKU ID ] on NIM SKU type EHWIC-4G-LTE-G. Expected modem for this SKU is MC7710[SKU ID 9901707]
*Oct 22 14:53:07.119: %CELLWAN-2-MODEM_UP: Modem in HWIC slot 0/0 is now UP
*Oct 22 14:53:07.119: %CELLWAN-2-MODEM_DOWN: Modem in HWIC slot 0/0 is DOWN
*Oct 22 14:53:12.903: UNKNOWN WIC_TYPE:0x0 detected.