EIGRP: stuck-In-Active issue

gavin han · ‎10-13-2011

Hi,

I've one route that's stuck in Active status and I couldn't find how to resolve it. Please check attachment.

could you help in figuring out why Sw1 still have that route in "A" status even though that route is in totally learned at Sw2 and Sw3.

chris1317 · ‎10-13-2011

Have you tried the troubleshooting listed here?

http://www.cisco.com/en/US/tech/tk365/technologies_tech_note09186a008010f016.shtml

gavin han · ‎10-13-2011

yes but doesn't help. Sw1 is learning alot of routes from this neighbors (about 400 routes) but only this one route is stuck in active

Kishore Chennupati · ‎10-13-2011

I am not sure if its a BUG becaue the active state in your output shows never. usually you see how long the route has been active for? umm What switch and IOS are you using? Gee, just one route SIA causing the issues. I can see the pain.

If I may ask, is it possible to clear the neighbor relationship on one of the neighbors and see if that helps.Maybe do it after hours or something.