Help!! My Cisco Router 2811 can't detect HWIC-2FE Card!!

[sarifulcisco]

I am trying to connect HWIC-2FE Card to my Cisco 2811 Router. The router is unable to detect the card. I get the following error message:

' %GT96K_FEWAN-1-UNKNOWN_WIC: NM slot 0, wic card has an unknown id 53BPort Statis
tics for unclassified packets is not turned on.'

Please suggest what to do.

Attached config file of the router for reference.

Please help...... Frustrated.....

[sean_evershed]

It looks like you need to install a 12.4T version of code to support the card. See below:

Cisco 2811

12.4(20)T

IP Base

http://www.cisco.com/en/US/prod/collateral/routers/ps5854/product_data_sheet0900aecd80581fe6_ps5855_Products_Data_Sheet.html

Don't forget to rate posts that are helpful.

[sarifulcisco]

Thanks for your reply. I did what you suggested however, the error is still there.

And for your kind information whenever router is ON and fully running, then still six-LED on the HWIC-2FE Card are always

ON and do not blink or turn off.

For you convenience, still re-attached the last two configuration before and after deleting the old IOS.

Router 2811 SN# : FHK1123F27L