03-12-2018 02:51 AM - edited 03-05-2019 10:05 AM
Hi everyone..
How can I follow steps to check and trouble shoot the high utilization complaints by customers.
03-12-2018 02:57 AM
Hi,
Check with "show interface x" and "show controllers utilization" commands.
Regards,
Deepak Kumar
03-12-2018 02:58 AM
03-12-2018 03:02 AM - edited 03-12-2018 03:03 AM
Hi,
If you have login right to the device then first check the utilization and gather the details from the client about the issue and what type of traffic and how much traffic they have in the pick time.
After that, you must be check everything about traffic with best tool like PRTG.
Regards,
Deepak Kumar
03-12-2018 03:04 AM
03-12-2018 03:11 AM
@suresh.nr3171 wrote:
How can I follow steps to check and trouble shoot the high utilization complaints by customers.
That's a trick question. Clients don't know when a link is highly utilized.
03-12-2018 03:21 AM
03-12-2018 03:27 AM - edited 03-12-2018 03:29 AM
"slow browsing" does not equate to link utilization.
Dropped packets does not equate to link utilization.
(In job interviews, it is not just about taking the question and answering it. It can also be a test if the question is valid or not.)
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