How to configure a call to an overseas number using extension number in Cisco ISR 2911

[JeffSWJ]

Hi,

I have been trying to find a way to configure the call settings in the Cisco ISR 2911 to call an (overseas) number using an extension number. It is not the "call-forwarding all (target number)". I was wondering if anyone can help me with this as I have little experience with Cisco IP phones and ISR integration.

Thanks in advance!

[Georg Pauwen]

Hello,

is this a POTS dial peer ? You probably need a prefix and a voice translation rule. Post the config you currently have...

[JeffSWJ]

Hi Georg,

Below is an example of my config

!

voice translation-profile pstn
translate calling 1
!

!
dial-peer voice xxxx pots
corlist outgoing IDD                           <--For my international call
translation-profile outgoing pstn        
destination-pattern 9xx[1-9]T           <--Not sure what does this mean
port 0/0/0:15                                   
prefix 019
!

ephone 22
device-security-mode none
description *(4 digit)*
mac-address (mac address)
ephone-template 1
max-calls-per-button 2
username "UID(4 digit)" password 1234
type 7811 <---Phone model
keep-conference drop-last endcall
button 1:22 <---1:(ephone number)
pin 1234
!

!
ephone-dn 22 dual-line
number (4 digit) <---The extension
pickup-group 1 <---All phones will ring tgt in this group
label xxxx(4 digit) <---Ask for label number
description Conferencexxxx
name (4 digit)
call-forward all xxxx
call-forward busy xxxx <---Forward to main number
call-forward noan xxxx timeout 20 <---Timeout 20s
corlist incoming DDDcall
!

This config is from a colleague that left. I do not understand how to use this configuration.

Where should I place my overseas number?

Regards,

J

[Georg Pauwen]

Hello,

which country are you in ? The below would allow international calls to any number. The 'T' is the wildcard character for any amount of digits. The '9' is what woud be used for users to get to an outside line. The '019' is what preceeds international calls (I think 019 is a prefix for saving on international calls).

dial-peer voice xxxx pots
corlist outgoing IDD
translation-profile outgoing pstn
destination-pattern 9019T
port 0/0/0:15
prefix 019

[JeffSWJ]

Hi Georg,

My work is based in Singapore. If I require to call to America, do I change the "destination-pattern 9019T" and "prefix 019" ? And can I assume that the extension number is in the header "dial-peer voice xxxx pots" xxxx will be 1234 for example