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ISR 11000 C1111-8WP cant reset password

syngcisco
Level 1
Level 1

Hi, I have large trouble I forgot password and trying to hard reset and following all over console but it does not work.

I turned off router, pressed reset button and keeped it 10s until leds off but after that system said:

 

Rom image verified correctly


System Bootstrap, Version 16.9(1r), RELEASE SOFTWARE
Copyright (c) 1994-2018 by cisco Systems, Inc.


Current image running: Boot ROM0

Last reset cause: PowerOn
C1111-8PWE platform with 4194304 Kbytes of main memory

Reset button push detected
unable to open bootflash:golden.bin (14)

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located c1100-universalk9_ias.16.09.05.SPA.bin


and after that again get asking for login from asme crediternal nothing is reseted.

 

1 Accepted Solution

Accepted Solutions

balaji.bandi
Hall of Fame
Hall of Fame
Reset button push detected
unable to open bootflash:golden.bin (14)

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located c1100-universalk9_ias.16.09.05.SPA.bin

Looks you have boot image issue of boot parameter here.

 

post complete boot process to suggest or advise better.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

View solution in original post

20 Replies 20

Hello,

 

have you tried the BREAK key ? You should get a prompt asking you if you want to reset the router to factory defaults. Press BREAK (or Ctrl+Break) within 10 seconds after restarting the router. You need to console into the device (using Putty or HyperTerminal).

when do it I got

\\\\ nad system continue booting

like this

\\\\Rom image verified correctly

ctrl and brake nothing happend

 

Hello,

 

try HyperTerm with the settings in the attached picture:

 

 

Got unvalid characters in that combination of modulation.

Before hyper term I used Putty.

Maby to test over native pc and direct connection to cisco, but my usb to serial working well.

Hello

 


@syngcisco wrote:

I turned off router, pressed reset button and keeped it 10s until leds off but after that system said:


You then need to power down the rtr once more before you are able to access the router with default settings,


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

My router is off, evry time test it over trurnin it on from start. It is not usefull now without access

syngcisco
Level 1
Level 1

What need to try to do CTRL+Brake or only brake.

Will try on native over windows 7 and old pc over native com port.

balaji.bandi
Hall of Fame
Hall of Fame
Reset button push detected
unable to open bootflash:golden.bin (14)

........

no valid BOOT image found
Final autoboot attempt from default boot device...
Located c1100-universalk9_ias.16.09.05.SPA.bin

Looks you have boot image issue of boot parameter here.

 

post complete boot process to suggest or advise better.

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Hello,

 

just out of curiosity, how did you resolve this ?

Sorry I didn’t done anything yet.
I follow collague solution to ask from more help to flash or some how to fix things

Hello,

 

sorry for the misunderstanding, but is the issue resolved, or not ? If you mark a question as resolved, usually people assume that it actually IS resolved, and won't look at the thread anymore.

I accepted solution to ask again differently but problem is not solved.
I done nothing from beginning?

Hello,

 

no problem, but marking a question as resolved will accomplish exactly the opposite: you won't get help anymore because people assume that the issue has been resolved.

 

When you boot the router, just keep pressing Ctrl+Break, for up to 60 seconds. You need to get into ROMMON no matter what.

To do over pc or laptop
I am using vt100+ emulation over putty and attaching keyboard over usb on laotop but nothing happening!
Using right ctrl and brake