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ISR4431 licensing question

Minnesotakid
Level 1
Level 1

I have a question relating to ISR licensing on a few ISR4331s. I'm a bit new to the licensing on these, for forgive me if it's something obvious. 

 

We purchased the router with a Securityk9 license froim our vendor. While the show license command shows me that I have a permanent security license, the show version command does not. Is this normal? Maybe a bug? I'm seeing this on 3 different routers. 

 

I also had my vendor provide me with PAK keys for the Securityk9 package, which I activated and installed on two of the devices. I then rebooted the devices but the licensing outputs didn't change. 

 

Below I've included both commands. 

ISR4331#show version

.....

Suite License Information for Module:'esg'

--------------------------------------------------------------------------------
Suite                         Suite Current             Type Suite           Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9  FoundationSuiteK9    EvalRightToUse    FoundationSuiteK9
securityk9
appxk9

AdvUCSuiteK9           None                      None                         None
uck9
cme-srst
cube


Technology Package License Information:

-----------------------------------------------------------------
Technology         Technology-package     Technology-package
                           Current         Type              Next reboot
------------------------------------------------------------------
appxk9                   None           None                None
uck9                       None           None                None
securityk9               None           None                securityk9
ipbase                    ipbasek9     Permanent        ipbasek9

cisco ISR4331/K9 (1RU) processor with 1648789K/6147K bytes of memory.

......

ISR4331#show license
Index 1 Feature: appxk9
Period left: 4 weeks 6 days
Period Used: 3 weeks 4 days
License Type: EvalRightToUse
License State: Active, In Use
License Suite: FoundationSuiteK9
License Count: Non-Counted
License Priority: Low
Index 2 Feature: uck9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 3 Feature: securityk9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Suite: FoundationSuiteK9
License Count: Non-Counted
License Priority: Medium
Index 4 Feature: ipbasek9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 5 Feature: FoundationSuiteK9
Period left: 4 weeks 6 days
Period Used: 3 weeks 4 days
License Type: EvalRightToUse
License State: Active, In Use
License Count: Non-Counted
License Priority: Low
Index 6 Feature: AdvUCSuiteK9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 7 Feature: cme-srst
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: 0/0 (In-use/Violation)
License Priority: None
Index 8 Feature: hseck9
Index 9 Feature: throughput
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 10 Feature: internal_service

4 Replies 4

blwilkins1
Level 1
Level 1

Once you reboot, you will be good to go. Look here...

 

 

-----------------------------------------------------------------
Technology         Technology-package     Technology-package
                           Current         Type              Next reboot 
------------------------------------------------------------------
appxk9                   None           None                None
uck9                       None           None                None
securityk9               None           None                securityk9
ipbase                    ipbasek9     Permanent        ipbasek9

 

And here...

 

Index 3 Feature: securityk9 
Period left: Life time
License Type: Permanent
License State: Active, In Use

@blwilkins1 I thought so as well, unfortunately, the router has been rebooted and the licensing output did not change. 

Did you do a "wr mem" before rebooting?

I have the same issue, I did do a wr mem before rebooting, ive rebooted a couple times now without change in sh ver licenses showing, it still says it will show on next reboot there.

 

Do you know why this is happening?