ISSU on ASR1002-HX

[bobbycornetto]

Trying to figure out how to do ISSU on a Cisco ASR-1002-HX. This model has the single, integrated RP that runs two instances of IOS-XE on it and supports ISSU. When I run the "request platform software package install" command on the router, with the .bin file I want already loaded on the bootflash, the following errors appear and the install fails:

Oct 24 17:48:35.918: %INSTALL-5-OPERATION_START_INFO: SIP0: provision.sh: Started install package bootflash:asr1000-universalk9.xx.xx,xx.SPA.binFAILED: Supe

rpackage install over superpackage is not allowed on active RP

Oct 24 17:48:52.954: %INSTALL-3-OPERATION_ERROR_MESSAGE: SIP0: provision.sh: Failed to install package bootflash:asr1000-universalk9.xx.xx.xx.SPA.bin, Error

: Superpackage install over superpackage is not allowed on active RP

Thanks for any assistance.

[Reza Sharifi · Accepted solution]

For 1002-HX ISSU is not supported.

from the data sheet:

 Note: ISSU is not supported on Cisco ASR 1001-X, ASR 1001-HX, ASR 1002-HX, ASR 1002-X, or ASR 1004. 

Link:

https://www.cisco.com/c/en/us/products/collateral/routers/asr-1000-series-aggregation-services-routers/datasheet-c78-731632.html

HTH

[bobbycornetto]

Hi Reza,

Thanks for you reply. Of course you're correct. However, I swear I read in Cisco's documentation somewhere about ISSU being supported on the HX models with SSO enabled. Since I can't find it, I accept your answer.

Thanks!

[thenetstatman]

This Doc says it does support it.

https://www.cisco.com/c/en/us/products/routers/asr-1002-hx-router/index.html