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LLQ drops (ASR1001)

Plamen Mladenov
Level 1
Level 1

Hello,

I'm facing a strange QoS issue on ASR1001 router (IOS-XE image - asr1001-universalk9.03.13.06.S.154-3.S6-ext.bin).

Topology is pretty simple:

<VOICE INFRA> ---- (Gi0/0/2) ASR1001 (Gi0/0/0) ------ <WAN>

I have interface Gi0/0/2 connected to a VoIP network and interface Gi0/0/0 which is WAN facing. I'm marking all VoIP traffic (in inbound direction of Gi0/0/2) with DSCP EF and I'm trying to give it priority once it's exiting to the WAN cloud. On Gi0/0/0 (WAN facing interface) I have an outbound service-policy (on Gi0/0/0) called SHAPER with a class-default, shaping the traffic to the agreed CIR with the provider - 40mbps and nested service-policy with several classes, one of them which is called VOICE which should be the LLQ:

policy-map SHAPER
 class class-default
  shape average 38502000
   service-policy WAN-QUEUEING

policy-map WAN-QUEUEING
 class VOICE-QUEUEING
  priority percent 20
 class A
  bandwidth...
class B
  bandwidth...
class C
  bandwidth...
 

The problem is that there are some drops in the VOICE-QUEUEING class although the offered rate seems to be much lower than the configured (7.7mbps)

WAN facing interface (outbound):

show policy-map interface Gi0/0/0 output | s VOICE-QUEUEING
        Class-map: VOICE-QUEUEING (match-all)
          1558937 packets, 620400570 bytes
          30 second offered rate 797000 bps, drop rate 19000 bps
          Match:  dscp ef (46)
          Priority: 20% (7700 kbps), burst bytes 192500, b/w exceed drops: 22677

VoIP facing interface (inbound marking)

show policy-map interface Gi0/0/2 | s VOICE

 Class-map: VOICE (match-all)
      1719737 packets, 640016991 bytes
      30 second offered rate 1223000 bps, drop rate 0000 bps
      Match: access-group name VOICE_ACL
      QoS Set
        dscp ef
          Packets marked 1721038

I know that those statistics are 30 seconds average, but even though the offered rate is ~800kbps which is much less than 7.7mbps to have drops.

Does anyone have an idea what could be causing that drops into the priority queue?

Regards,

Plamen

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