Potential Mute Call:

[mtcfx0011]

I a using a Ciscoet 2800 Series router with a Call Manager 5.0.1. When I make a call I g this error:

*Dec 12 20:30:38.575 Potential Mute Call:

*Dec 12 20:30:38.575 Call ID1=3 Call ID2=4 ConfID=2

*Dec 12 20:30:38 575 Leg1: CallID=3; TX Packets 398; RX Packets 400;

*Dec 12 20:30:38 565 Leg 2: CallID=4 TX Packets 398; RX Packets 400;

I can be heard but do not here anything. No ringback at all. Any suggestions please.

[wendellprincipe]

i have the same problem, we are  using AS5350

May  6 2013 12:02:30.663 SGP: tdiff:2065722084 tx2:858 rx2:761 pps2:50 ve:0 exp_p2:15476 pmc:1

May  6 2013 12:02:30.663 SGP: Potential Mute Call:

May  6 2013 12:02:30.663 SGP: CallID1=28886; CallID2=28887; ConfID=11745

May  6 2013 12:02:30.663 SGP: Leg 1: CallID=28886; TX packets: 743; RX packets: 849

May  6 2013 12:02:30.663 SGP: Leg 2: CallID=28887; TX packets: 858; RX packets: 761

[Oleksii Martyshchenko]

I struggle with same problem on Cisco 2951 CME 10.0.

No help. No solution.

https://supportforums.cisco.com/message/4118842

[jose cardoso]

I´m having the same problem,

004849: Aug 12 15:16:55.774 PT: Potential Mute Call:
004850: Aug 12 15:16:55.774 PT: CallID1=546646; CallID2=546647; ConfID=225764
004851: Aug 12 15:16:55.774 PT: Leg 1: CallID=546646; TX packets: 1778; RX packets: 1769
004852: Aug 12 15:16:55.774 PT: Leg 2: CallID=546647; TX packets: 1769; RX packets: 1778
004853: Aug 12 15:17:05.942 PT: Potential Mute Call:
004854: Aug 12 15:17:05.942 PT: CallID1=546653; CallID2=546654; ConfID=225767
004855: Aug 12 15:17:05.942 PT: Leg 1: CallID=546653; TX packets: 1570; RX packets: 1574
004856: Aug 12 15:17:05.942 PT: Leg 2: CallID=546654; TX packets: 1574; RX packets: 1570
004857: Aug 12 15:18:00.710 PT: %ISDN-6-CONNECT: Interface BRI0/0/0:1 is now connected to N/A N/A
004858: Aug 12 15:18:04.318 PT: %ISDN-6-DISCONNECT: Interface BRI0/0/0:1  disconnected from unknown , call lasted 3 seconds
004859: Aug 12 15:19:04.694 PT: Potential Mute Call:
004860: Aug 12 15:19:04.694 PT: CallID1=546700; CallID2=546701; ConfID=225794
004861: Aug 12 15:19:04.694 PT: Leg 1: CallID=546700; TX packets: 1114; RX packets: 1117
004862: Aug 12 15:19:04.694 PT: Leg 2: CallID=546701; TX packets: 1117; RX packets: 1114
004863: Aug 12 15:19:18.622 PT: Potential Mute Call:
004864: Aug 12 15:19:18.622 PT: CallID1=546682; CallID2=546683; ConfID=225782
004865: Aug 12 15:19:18.622 PT: Leg 1: CallID=546682; TX packets: 2947; RX packets: 2951
004866: Aug 12 15:19:18.622 PT: Leg 2: CallID=546683; TX packets: 2951; RX packets: 2947
004867: Aug 12 15:19:20.846 PT: Potential Mute Call:
004868: Aug 12 15:19:20.850 PT: CallID1=546522; CallID2=546523; ConfID=225699
004869: Aug 12 15:19:20.850 PT: Leg 1: CallID=546522; TX packets: 33817; RX packets: 33827
004870: Aug 12 15:19:20.850 PT: Leg 2: CallID=546523; TX packets: 33827; RX packets: 33817
004871: Aug 12 15:19:52.690 PT: Potential Mute Call:
004872: Aug 12 15:19:52.690 PT: CallID1=546675; CallID2=546676; ConfID=225776
004873: Aug 12 15:19:52.690 PT: Leg 1: CallID=546675; TX packets: 5117; RX packets: 5124
004874: Aug 12 15:19:52.694 PT: Leg 2: CallID=546676; TX packets: 5124; RX packets: 5117
004875: Aug 12 15:20:04.394 PT: %ISDN-6-CONNECT: Interface BRI0/0/0:2 is now connected to N/A N/A
004876: Aug 12 15:20:15.774 PT: %ISDN-6-DISCONNECT: Interface BRI0/0/0:2  disconnected from unknown , call lasted 11 seconds