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Primary Core Switch can not login to the Primary FWSM

chalilakath
Level 1
Level 1

Dears

I am facing problem with FWSM. It is using version 3.2. I have 2 caore switches and each one have one FWSM. Core switches and FWSM are working in ACTIVE/STANDBY mode. If I am trying to do session from secondary switch it can only go to the Active FWSM which is primary. Also FWSM is switching automatically from ACTIVE to standby.Then Primary core switch can session to secondary only.Please see the show failover and show module result below.

sh run | i failover
failover
failover lan unit primary
failover preempt
failover lan interface faillink Vlan250
failover replication http
failover link statelink Vlan251
failover interface ip faillink 192.168.253.1 255.255.255.252 standby 192.168.253.2
failover interface ip statelink 192.168.253.5 255.255.255.252 standby 192.168.253.6
max-failed-attempts 2

show failover
Failover On
Failover unit Primary
Failover LAN Interface: faillink Vlan 250 (up)
Unit Poll frequency 1 seconds, holdtime 15 seconds
Interface Poll frequency 15 seconds
Interface Policy 50%
Monitored Interfaces 3 of 250 maximum
failover replication http
Config sync: active
Version: Ours 3.2(2), Mate 3.2(2)
Last Failover at: 12:48:17 KSA Jan 11 2011
        This host: Primary - Active
                Active time: 1622 (sec)
                Interface FWSM-SUP (192.168.10.4): Normal (Waiting)
                Interface To-SPZ (10.10.20.20): Normal (Waiting)
                Interface FWSM-OAM-SD (172.16.2.5): Normal (Waiting)
        Other host: Primary - Failed
                Active time: 777 (sec)
                Interface FWSM-SUP (192.168.10.5): Normal (Waiting)
                Interface To-SPZ (10.10.20.21): Normal (Waiting)
                Interface FWSM-OAM-SD (172.16.2.6): Normal (Waiting)

Stateful Failover Logical Update Statistics
        Link : statelink Vlan 251 (up)
        Stateful Obj    xmit       xerr       rcv        rerr
        General         161        0          1277       0
        sys cmd         104        0          104        0
        up time         0          0          0          0
        RPC services    0          0          0          0
        TCP conn        33         0          1096       0
        UDP conn        14         0          3          0
        ARP tbl         10         0          74         0
        Xlate_Timeout   0          0          0          0
        AAA tbl         0          0          0          0
        DACL            0          0          0          0

        Logical Update Queue Information
                        Cur     Max     Total
        Recv Q:         0       2       919
        Xmit Q:         0       0       114

show

module
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  7    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1208GSHW
  9   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1220QSZJ
10   48  48 port 10/100/1000mb EtherModule      WS-X6148-GE-TX     SAL1220QPY6
11    0  2-subslot Services SPA Carrier-400     7600-SSC-400       JAE1218GH2Z
12    6  Firewall Module                        WS-SVC-FWM-1       SAD1220021T
13    0  2 port adapter Enhanced FlexWAN        WS-X6582-2PA       JAE1219HIP6

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  7  0016.9de6.7c2c to 0016.9de6.7c2f   5.6   8.5(2)       12.2(18)SXF1 Ok
  9  0021.55d7.1f08 to 0021.55d7.1f1f   3.1   12.2(18r)S1  12.2(18)SXF1 Ok
10  0021.55e3.8ff0 to 0021.55e3.901f   7.2   7.2(1)       8.5(0.46)RFW Ok
11  001d.4518.772c to 001d.4518.776b   2.0   12.2(18)SXF1 12.2(18)SXF1 Ok
12  0021.5517.3db4 to 0021.5517.3dbb   4.2   7.2(1)       3.2(2)       Ok
13  001d.7031.b380 to 001d.7031.b3bf   2.3   12.2(18)SXF1 12.2(18)SXF1 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  7  Policy Feature Card 3       WS-F6K-PFC3B       SAL1208GVPW  2.3    Ok
  7  MSFC3 Daughterboard         WS-SUP720          SAL1208GWSY  3.1    Ok
  9  Centralized Forwarding Card WS-F6700-CFC       SAL1219Q9N0  4.0    Ok
11/0 2 Gbps IPSec SPA            SPA-IPSEC-2G       JAE1215E6SR  2.0    Ok

Mod  Online Diag Status
---- -------------------
  7  Pass
  9  Pass
10  Pass
11  Pass
11/0 Pass
12  Pass
13  Pass

3 Replies 3

spremkumar
Level 9
Level 9

hi

since the status is primary - failed i would suggest to do a hw reset, hw-mod mod x reset ( where x is the module no).

i hope once it returns back after the reload it should be fine.

regds


I have done this hardware reset couple of times but the problem is still

there.

On Tue, Jan 11, 2011 at 3:22 PM, spremkumar <

There is another problem recently happened is, synchronization is loosing in

between two modules. The show failover command showing secondary is failed

and the failover is changing in to no fail over without changing anything.

Regards,

Abdussamad

On Tue, Jan 11, 2011 at 3:22 PM, spremkumar <