Problems with Video in/out on an ATM config attached

[DerekM]

Can some guru have a look and see why this configuration is not work, 100% it should work, although may be an issue with NAT'ing?

Sorry forgot to mentiion at beginning of thread, can video out all ok, and get out to vpn to company and can get general internet connectivity, but when I try a video call in doe s not even get to router,

and suggestions and especially what other debugs I can use other than the obvious, not a router person in general but a telephony, call manager, guy so not great at routing and switching.

Thanks

[rstanisl]

HI,

The atm dialer config looks fine.

IF you are able to get to the internet the connections is good.

The issue you have is specific to the video calls not reaching the router we will need to check the nat traslation. show ip nat trasl will show you if we see that video ip address is getting to the router. We can enable debugs ip nat and take a look at issue.

If you are not a router guy, i would recommend that you open a support case with the cisco TAC and they will be able to walk you through isolateing the issue.

Debugging can be chatty if you have a lot of traffic and i would not recommend enabling it if you are not sure of it.

You can also do QOS on the router to give priority to the video traffic so that you get good quality.

hope it helps

Ray