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Reliability 241/255

LIBJCFPL
Level 1
Level 1

Hope someone can assist. Am having an issue with our 3650 connection. Have already replaced the SFP and still having connection issues. Am getting reliability of either 241/255 or 245/255. Am thinking it is possibly the fiber. Below is the result of sh interface 1/1/4

 

Gi1/1/4  connected trunk full 1000 1000BaseSX SFP
3650-48#sh int gi1/1/4
GigabitEthernet1/1/4 is up, line protocol is up (connected)
Hardware is Gigabit Ethernet, address is XXXX)
Description: ** Verizon EVPL **
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 245/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive not set
Full-duplex, 1000Mb/s, link type is force-up, media type is 1000BaseSX SFP
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 2652000 bits/sec, 282 packets/sec
5 minute output rate 651000 bits/sec, 290 packets/sec
5958800 packets input, 6368194183 bytes, 0 no buffer
Received 2796 broadcasts (2796 multicasts)
0 runts, 0 giants, 0 throttles
488320 input errors, 763 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 2796 multicast, 0 pause input
0 input packets with dribble condition detected
9847951 packets output, 9167584139 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out

 

Also, under the setting for the GigabitEthernet1/1/4, if I remove speed nonegotiate, I will lose my connection. Below is the setting. None of the other 3650's have this setting :

 

interface GigabitEthernet1/1/4
description ** Verizon  **
switchport trunk allowed vlan 74
switchport mode trunk
speed nonegotiate

 

Thanks for the assist.

4 Replies 4

Hello,

 

post the output of:

 

show cable-diagnostics tdr interface gigabitEthernet 1/1/4

@georg
TDR isn't supported in fibre optics.

Leo Laohoo
Hall of Fame
Hall of Fame

@LIBJCFPL wrote:

488320 input errors, 763 CRC, 0 frame, 0 overrun, 0 ignored


Look at the input errors.  I bet these are FCS which means Verizon's end is faulty. 

Move to a different port and use different SFP modules and fibre optic patch cables.  If the input errors increment, then report it to Verizon.  Good luck.

Already switched to a different SFP module and am awaiting delivery of new fiber cable. Will move to different port on Monday and will provide update then. Thanks for the assist to everyone.