RSP720 throwing "Unable to locate DDR I or DDR II module. “Can not initialize DDR SDRAM, ROMMON sto...

janaranjani.g101 · ‎05-10-2017

Hi,

In Cisco 7606-S RSP is stuck in rommon mode . Tried to boot from rommon mode but error observed .

We are running IOS version of 15.1(3)S

RSP model : RSP720-3C-GE

Please help to conclude if this is hardware faulty.

Logs :

*May 7 22:20:11.587: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*May 7 22:20:11.547: %PFREDUN-6-STANDBY: Initializing as STANDBY processor

*May 7 22:20:14.043: %SYS-SP-STDBY-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*May 7 22:20:11.791: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 28-Mar-12 14:56 by integ Build [100]

May 7 22:20:14.043: %OIR-SP-STDBY-6-CONSOLE: Changing console ownership to route processor

System Bootstrap, Version 12.2(33r)SRE2, RELEASE SOFTWARE (fc1)

I2C bus busy, please check the DDR SDRAM dimm slot 0

Unable to locate DDR I or DDR II module.

“Can not initialize DDR SDRAM, ROMMON stop”

Hitesh Vinzoda · ‎05-10-2017

Looks like issue with the memory, have you tried changing the memory module. I think its time for RMA

Thanks

Hitesh

Leo Laohoo · ‎05-10-2017

Looks like the module is faulty or got ejected.

Pop the supervisor card out and inspect the memory modules. Make sure they are secure. You can remove them and clean the tips.

RSP720 throwing "Unable to locate DDR I or DDR II module. “Can not initialize DDR SDRAM, ROMMON stop”