Slow download speed from a website
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04-01-2019 03:01 PM
Hi,
Users in our network are experiencing slow download speed from www.gear.ford.com. When they try to connect from other they are getting full speed but inside of network they are having this issue. For other applications and websites speed is fine.
i don't see any issue with routing. Here is the traceroute output from core route. CPU utilization is about 10% which is fine. Please help to investigate this issue.
euchzurisr02#traceroute 136.1.54.49 source gigabitEthernet 0/0/1
Type escape sequence to abort.
Tracing the route to 136.1.54.49
VRF info: (vrf in name/id, vrf out name/id)
1 172.16.0.254 105 msec 105 msec 105 msec
2 10.20.0.129 105 msec * 106 msec
3 10.79.11.2 106 msec 106 msec 106 msec
4 10.79.122.218 107 msec 106 msec 108 msec
5 10.30.1.2 108 msec 108 msec
10.30.1.6 108 msec
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
euchzurisr02#ping 136.1.54.49 source gigabitEthernet 0/0/1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 136.1.54.49, timeout is 2 seconds:
Packet sent with a source address of 10.113.253.1
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 127/127/128 ms
Regards,
W Arshad
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04-01-2019 03:15 PM
how about other site downloads ? is that ok, (or you see all the site download having issue ?)
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04-01-2019 03:16 PM
for all other sites its fine. We dont have issue with other sites.
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04-01-2019 03:18 PM - edited 04-01-2019 03:18 PM
oh so you confirm that this site download from out side your network download fine ?
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04-01-2019 03:20 PM
Yes we have confirmed from outside of our network its working fine.
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04-01-2019 05:04 PM
*** Rate All Helpful Responses ***
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04-02-2019 01:30 AM
We can download but speed is slow. This moment we are getting 200 Mbps and it should be 600 Mbps.
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04-01-2019 11:30 PM
This is tricky we need to launch wireshark capture the information inside outside interface and analyse what is wrong.
if possible can you post the config ( lets analyse along with capture information).
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04-02-2019 01:53 AM
Please find the attached config. To capture the packets i need to arrange the meeting with Local IT. Let me know if you found any thing in config.

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04-02-2019 12:17 AM
Hello,
on a side note, the page source contains this link:
https://www.gear.ford.com/gear
which looks different from www.gear.ford.com, is downloading from this URL slow as well ?
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04-02-2019 01:42 AM
