Trunk between CME to CUCM not working

[edmarcarvalho29177]

Hi All,

Please help me to identify the problem I have a CME(extension - 60003), version 8.5 with sip trunk to CUCM(extension - 41001) version 9.1 not working perfectly.I had only one way working.I can make calls from CUCM(extension - 41001)to CME(extension - 60003) perfectly and no problem,the sip trunk is working,but if I try to make from CME(extension - 60003) to CUCM(extension - 41001) a always get busy tone : 

CME ERROR MESSAGE :

cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=60003
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

002068: Aug 17 14:48:37.627: //-1/82CC861B801F/CCAPI/cc_api_call_setup_ind_common:
Interface=0x722378B8, Call Info(
Calling Number=60003,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
Incoming Dial-peer=20002, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
002069: Aug 17 14:48:37.627: //-1/82CC861B801F/CCAPI/ccCheckClipClir:
In: Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002070: Aug 17 14:48:37.627: //-1/82CC861B801F/CCAPI/ccCheckClipClir:
Out: Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002071: Aug 17 14:48:37.627: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002072: Aug 17 14:48:37.627: :cc_get_feature_vsa malloc success
002073: Aug 17 14:48:37.627: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002074: Aug 17 14:48:37.627: cc_get_feature_vsa count is 1
002075: Aug 17 14:48:37.627: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002076: Aug 17 14:48:37.627: :FEATURE_VSA attributes are: feature_name:0,feature_time:1733648376,feature_id:11
002077: Aug 17 14:48:37.627: //11/82CC861B801F/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown))
002078: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_process_call_setup_ind:
Event=0x68D5FE28
002079: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccCallSetContext:
Context=0x6B77A250
002080: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 11 with tag 20002 to app "_ManagedAppProcess_Default"
002081: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccCallSetupAck:
Call Id=11
002082: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_api_set_transfer_info:
Transfer Number=, Transfer Reason=0x0
002083: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=TRUE, Tone=Dial Tone,
Tone Direction=Network, Params=0x0, Call Id=11
002084: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccSetDigitTimeouts:
Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)
002085: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccSetDigitTimeouts:
Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))
002086: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccCallReportDigits:
(callID=0xB, digit_event=0x1, enable=TRUE, consume=FALSE)
002087: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=11
002088: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x722378B8, callID=0xB, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)
002089: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x722378B8, Call Id=11
002090: Aug 17 14:48:37.631: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=4000(ms))
002091: Aug 17 14:48:37.707: ephone-57[56/11]:MediaPathEventMessage
002092: Aug 17 14:48:38.099: //11/82CC861B801F/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=4, DigitBeginFlags=0x0,
Rtp Timestamp=0x9FE98, Rtp Expiration=0x0
002093: Aug 17 14:48:38.099: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=4, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002094: Aug 17 14:48:38.099: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002095: Aug 17 14:48:38.299: //11/82CC861B801F/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, DigitBeginFlags=0x0,
Rtp Timestamp=0xA7B98, Rtp Expiration=0x0
002096: Aug 17 14:48:38.299: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002097: Aug 17 14:48:38.299: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002098: Aug 17 14:48:38.499: //11/82CC861B801F/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, DigitBeginFlags=0x0,
Rtp Timestamp=0xAF898, Rtp Expiration=0x0
002099: Aug 17 14:48:38.499: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002100: Aug 17 14:48:38.499: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002101: Aug 17 14:48:38.699: //11/82CC861B801F/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, DigitBeginFlags=0x0,
Rtp Timestamp=0xB7598, Rtp Expiration=0x0
002102: Aug 17 14:48:38.699: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002103: Aug 17 14:48:38.699: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002104: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, DigitBeginFlags=0x0,
Rtp Timestamp=0xBF298, Rtp Expiration=0x0
002105: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002106: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002107: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/ccCallReportDigits:
(callID=0xB, digit_event=0x0, enable=FALSE, consume=FALSE)
002108: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=11
002109: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x722378B8, callID=0xB, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)
002110: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x722378B8, Call Id=11
002111: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=4000(ms))
002112: Aug 17 14:48:38.899: //11/82CC861B801F/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
002113: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=6800, Params=0x6B77B6A8, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
002114: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccCheckClipClir:
In: Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002115: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccCheckClipClir:
Out: Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002116: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccCallSetupRequest:
Destination Pattern=41..., Called Number=41001, Digit Strip=FALSE
002117: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccCallSetupRequest:
Calling Number=60003(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=41001(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=TEC/TI
Account Number=, Final Destination Flag=FALSE,
Guid=82CC861B-1D72-11ED-801F-BAA865BB0CA4, Outgoing Dial-peer=6800
002118: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=60003
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=41001
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

002119: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x68BB3280, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=60003,(Calling Name=TEC/TI)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=41001(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-peer=6800, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
002120: Aug 17 14:48:38.903: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002121: Aug 17 14:48:38.903: :cc_get_feature_vsa malloc success
002122: Aug 17 14:48:38.903: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002123: Aug 17 14:48:38.903: cc_get_feature_vsa count is 2
002124: Aug 17 14:48:38.903: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

002125: Aug 17 14:48:38.903: :FEATURE_VSA attributes are: feature_name:0,feature_time:1733648600,feature_id:12
002126: Aug 17 14:48:38.903: //12/82CC861B801F/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
002127: Aug 17 14:48:38.903: //12/82CC861B801F/CCAPI/ccCallSetContext:
Context=0x6B77B658
002128: Aug 17 14:48:38.903: //11/82CC861B801F/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=6800
002129: Aug 17 14:48:38.907: VOICE_REG_POOL: No entry for (41001) found in contact table
002130: Aug 17 14:48:38.907: //12/82CC861B801F/CCAPI/cc_api_call_proceeding:
Interface=0x68BB3280, Progress Indication=NULL(0)
002131: Aug 17 14:48:38.907: VOICE_REG_POOL: No entry for (41001) found in contact table
002132: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/cc_api_call_disconnected:
Cause Value=57, Interface=0x68BB3280, Call Id=12
002133: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)
002134: Aug 17 14:48:38.939: //11/82CC861B801F/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
002135: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=12
002136: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=57)
002137: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
002138: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x68BB3280, Tag=0x0, Call Id=12,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
002139: Aug 17 14:48:38.939: //12/82CC861B801F/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002140: Aug 17 14:48:38.939: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

002141: Aug 17 14:48:38.939: :cc_free_feature_vsa freeing 675560D0
002142: Aug 17 14:48:38.939: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

002143: Aug 17 14:48:38.939: vsacount in free is 1
002144: Aug 17 14:48:38.943: //11/82CC861B801F/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
002145: Aug 17 14:48:38.943: //11/82CC861B801F/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
002146: Aug 17 14:48:38.943: //11/82CC861B801F/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002147: Aug 17 14:48:40.887: //11/82CC861B801F/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x722378B8, Tag=0x0, Call Id=11,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
002148: Aug 17 14:48:40.887: //11/82CC861B801F/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002149: Aug 17 14:48:40.887: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

002150: Aug 17 14:48:40.887: :cc_free_feature_vsa freeing 67555FF0
002151: Aug 17 14:48:40.887: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

[Elliot Dierksen]

I would be more interesting in seeing the output from 'debug ccsip mess' than the ccapi debug you are showing. I am assuming that the you are using a SIP trunk. If not, that is what you should use as opposed to H.323. That said, is the dial peer that is facing CUCM bound to an interface? It has to be the interface with the IP defined in the SIP trunk in CUCM. Otherwise it would refuse the call from an unknown IP address.