08-24-2007 08:08 AM - edited 03-03-2019 06:27 PM
We have a Cisco 2800nm router installed with 2 T1's attached to 2 wic1 CSU/DSU card. We are trying to add 2 VWIC-2MFT-T1-DI= card. We installed last night, and tried to move 1 of the T1s to 0/2/1:0, but it never connected. We got line up, but protocol down.
Status seems to indicate that PPP never establishes the link.
Can you check the configuration and offer any suggestions?
Serial0/2/1:0 is up, line protocol is down
Hardware is GT96K Serial
MTU 1500 bytes, BW 64 Kbit, DLY 20000 usec,
reliability 245/255, txload 1/255, rxload 1/255
Encapsulation PPP, LCP Listen, multilink Closed, loopback not set
Keepalive set (10 sec)
DTR is pulsed for 1 seconds on reset
Last input never, output 00:00:28, output hang never
Last clearing of "show interface" counters 00:02:40
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
10 input errors, 10 CRC, 9 frame, 9 overrun, 0 ignored, 5 abort
10 packets output, 390 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
0 output buffer failures, 0 output buffers swapped out
1 carrier transitions
Timeslot(s) Used:24, SCC: 1, Transmitter delay is 0 flags
site#sh run
Building configuration...
Current configuration : 4552 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname site
!
boot-start-marker
boot-end-marker
!
enable secret
!
no aaa new-model
!
resource policy
!
memory-size iomem 25
clock timezone EST -5
clock summer-time EDT recurring
no network-clock-participate wic 2
no network-clock-participate wic 3
ip subnet-zero
!
!
ip cef
!
!
controller T1 0/2/0
framing esf
linecode b8zs
channel-group 0 timeslots 24
!
controller T1 0/2/1
framing esf
linecode b8zs
cablelength short 133
channel-group 0 timeslots 24
!
controller T1 0/3/0
framing esf
linecode b8zs
!
controller T1 0/3/1
framing esf
linecode b8zs
!
!
!
!
interface Loopback0
description **** IP Address of Multilink Serial Lines ****
ip address 162.81.11.210 255.255.255.252
!
interface FastEthernet0/0
no ip address
duplex auto
speed auto
no mop enabled
!
no mop enabled
!
interface Serial0/0/0
description **** To Sprint HCGS/987682//LB ****
no ip address
encapsulation ppp
no fair-queue
pulse-time 1
ppp multilink
!
interface Serial0/1/0
description **** To Sprint HCGS/987683//LB ****
no ip address
ip verify unicast reverse-path
no ip redirects
no ip unreachables
encapsulation ppp
no fair-queue
pulse-time 1
ppp multilink
!
interface Serial0/2/0:0
no ip address
ip verify unicast reverse-path
no ip redirects
no ip unreachables
encapsulation ppp
no fair-queue
pulse-time 1
ppp multilink
!
interface Serial0/2/1:0
no ip address
ip verify unicast reverse-path
no ip redirects
no ip unreachables
encapsulation ppp
no fair-queue
pulse-time 1
ppp multilink
!
interface Virtual-Template1
ip unnumbered Loopback0
ppp multilink
!
ip http server
no ip http secure-server
!
dialer-list 1 protocol ip permit
!
control-plane
!
!
line con 0
line aux 0
line vty 0 4
password
login local
!
scheduler allocate 20000 1000
end
test#
09-25-2007 08:22 AM
I have these two lines, that I forgot to include in my config above:
card type t1 0 0
card type t1 0 1
09-25-2007 02:51 AM
After reading the history and seeing your posting, The only thing that is obvious that should be looked at is the LBO. You have it set for short. How far is your router from the telco handoff point in your telco room or demarcation point in your building? If it is long (approx > 150ft) then you should increase the LBO of your line. You may want to view or post the show controller T-1 status of this line to see if you are receiving any T-1 errors. Good Luck...
09-25-2007 08:37 AM
Hi, this is a very interesting thred and would like to learn the resolution outcome, in reading the respnnces from all it seems this issue is more of a configuration specially using the seccond generation T1/E1 cards, I would like to suggest to be prepare with debug commands in preparation for your second cutover attempt.
Referecen this doc for troubleshooting or print it prior to cuting over and plan troubleshooting strategy with debug commands in the event you have issues again, I personally hate to rollover implementations but second attemtps is best to be prepared.
http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a00800a758d.shtml
HTH
Jorge
09-25-2007 09:24 AM
I checked the controllers and they are already set to long. I can't post the controller T-1 status until this weekend after I try the cutover again.
09-27-2007 08:01 AM
I figured out my line protocol down problem...
I made lab environment with an old 2621, the older version T1 interface card and made a T1 x-connect cable; I connected this to the new 2821 router and I had the same results: the ser int was up, but the protocol was down. My problem was the command "ppp authentication chap". The routers were looking for the username of the connecting router and a matching password. I renamed my new router to HQ_2821 instead of HQ_2621 and didn't have the username line correct. Once I added the new username and matching password the routers were able to authenticate.
So there is not a compatibility problem with the old vwic cards and the gen 2 vwic cards.
09-27-2007 08:34 AM
Rob
Thanks for posting back and telling us that the problem was solved and how you solved it. It makes the forum more useful when people can read about a problem and can read about the solution to the problem.
It is good to have confirmation that the problem was not a compatibility issue between types or generations of WIC cards.
HTH
Rick
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