i completed my certification through pearson vue and got the report card as well.. now i am unable to find my certificate on cisco. i tried certification tracker but in 1st option i never received any mail on the entered mail id. In 2nd option i am unable to edit new email address option and after input registration id and last name it says email address already used.
why i am not provided certificate on mail when i paid for it.. i raised case with support as well but till now no response..