12-02-2010 10:08 AM - edited 03-04-2019 10:39 AM
Switch#show tech-support
------------------ show version ------------------
Cisco Internetwork Operating System Software
IOS (tm) C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by cisco Systems, Inc.
Compiled Fri 27-Feb-09 22:20 by amvarma
Image text-base: 0x80010000, data-base: 0x80570000
ROM: Bootstrap program is C2950 boot loader
Switch uptime is 0 minutes
System returned to ROM by error - Signal 10, Exception code (0x0008)!, PC 0x802B8B70
System image file is "flash:/c2950-i6q4l2-mz.121-22.EA13.bin"
cisco WS-C2950T-24 (RC32300) processor (revision Q0) with 20957K bytes of memory.
Processor board ID FOC0847W1ND
Last reset from system-reset
Running Enhanced Image
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:12:80:A8:91:40
Motherboard assembly number: 73-6114-10
Power supply part number: 34-0965-01
Motherboard serial number: FOC08472EAQ
Power supply serial number: DAB0843JE58
Model revision number: Q0
Motherboard revision number: A0
Model number: WS-C2950T-24
System serial number: FOC0847W1ND
Configuration register is 0xF
------------------ show running-config ------------------
Building configuration...
Current configuration : 438 bytes
!
version 12.1
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname Switch
!
!
ip subnet-zero
!
!
port-channel load-balance src-dst-ip
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
!
!
!
!
interface Vlan2
no ip address
no ip route-cache
!
ip http server
!
line con 0
line vty 0 4
login
line vty 5 15
login
!
!
end
------------------ show stacks ------------------
Minimum process stacks:
Free/Size Name
4748/6000 calhoun_flash init
3912/6000 SaveCrashBuffer
5560/6000 vqpc_shim_create_addr_tbl
5544/6000 SPAN Subsystem
5528/6000 platform SPAN Subsystem
9056/12000 Init
5248/6000 RADIUS INITCONFIG
Interrupt level stacks:
Level Called Unused/Size Name
4 2840 8660/9000 EIC intr
7 11676 8752/9000 Timer Interrupt Handler
Spurious interrupts: 3
System was restarted by error - Signal 10, Exception code (0x0008)!, PC 0x802B8B70
C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 27-Feb-09 22:20 by amvarma (current version)
Image text-base: 0x80010000, data-base: 0x80570000
Stack trace from system failure:
FP: 0x80CCE978, RA: 0x802B8B70
FP: 0x80CCEA38, RA: 0x802D6CCC
FP: 0x80CCEA50, RA: 0x8015E660
FP: 0x80CCEA78, RA: 0x801509B4
FP: 0x80CCEAD0, RA: 0x8014E288
FP: 0x80CCEAE8, RA: 0x801445C4
FP: 0x80CCEB10, RA: 0x8015E838
FP: 0x80CCEB28, RA: 0x801446F8
***************************************************
******* Information of Last System Crash **********
***************************************************
Using flash:/crashinfo/crashinfo_5.
C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 27-Feb-09 22:20 by amvarma
Signal = 10, Code = 0x8, Uptime 00:02:19
r0: 00000000, AT: 00000000, v0: 00000029, v1: 00000000
a0: 00000000, a1: 0000E700, a2: 00000000, a3: 0000002D
t0: 00000020, t1: 1000E701, t2: 1000C100, t3: FFFF00FF
t4: 802D5DD8, t5: 00000000, t6: 0000008B, t7: 80CCE9D0
s0: 80880000, s1: 80800000, s2: 80660000, s3: 80660000
s4: 80880000, s5: 80880000, s6: 00000000, s7: 00000000
t8: 80BBB884, t9: 00000000, k0: 00000000, k1: 00000000
gp: 807E7860, sp: 80CCE978, s8: 80780000, ra: 802B8B6C
EPC: 802B8B70, ErrEPC: 40200002, BadVA: 0x00000074, SREG: 1000E703
Cause: 0x00000008 (code 2): TLB (load or ifetch) exception
Signal 10, Exception code (0x0008)!
Frame 00: SP = 0x80CCE978 PC = 0x802B8B70
Frame 01: SP = 0x80CCEA38 PC = 0x802D6CCC
Frame 02: SP = 0x80CCEA50 PC = 0x8015E660
Frame 03: SP = 0x80CCEA78 PC = 0x801509B4
Frame 04: SP = 0x80CCEAD0 PC = 0x8014E288
Frame 05: SP = 0x80CCEAE8 PC = 0x801445C4
Frame 06: SP = 0x80CCEB10 PC = 0x8015E838
Frame 07: SP = 0x80CCEB28 PC = 0x801446F8
Frame 08: SP = 0x80CCEB58 PC = 0x801509B4
Frame 09: SP = 0x80CCEBB0 PC = 0x8014E288
Frame 10: SP = 0x80CCEBC8 PC = 0x8015CDB8
Frame 11: SP = 0x80CCEC28 PC = 0x801BEADC
Frame 12: SP = 0x80CCEC40 PC = 0x801BEAC8
-Traceback= 802B8B70 802D6CCC 8015E660 801509B4 8014E288 801445C4 8015E838 801446F8 801509B4 8014E288 8015CDB8 801BEADC 801BEAC8
------------------ show interfaces ------------------
Vlan2 is down, line protocol is down
Hardware is CPU Interface, address is 0012.80a8.9140 (bia 0012.80a8.9140)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multica
=== Flushing messages (00:00:50 UTC Mon Mar 1 1993) ===
Buffered messages:
00:00:10: %PLATFORM_HW-3-PCI_FIND_FAILURE:
The number of asics expected were 1, PCI bus scan found -1
00:00:10: %LINK-4-NOMAC: A random default MAC address of 0000.0c8a.9140 has
been chosen. Ensure that this address is unique, or specify MAC
addresses for commands (such as 'novell routing') that allow the
use of this address as a default.
00:00:10: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:11: %SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error: call = ifs_read_until (header) / file = / code = 21 (Is a directory) / bytes transfered = -1
-Traceback= 8038E670 8038B300
00:00:12: %SYS-5-CONFIG_I: Configured from memory by console
00:00:12: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by cisco Systems, Inc.
Compiled Fri 27-Feb-09 22:20 by amvarma
00:00:12: %SNMP-5-COLDSTART: SNMP agent on host Switch is undergoing a cold start
Queued messages:
Signal 10, Exception code (0x0008)!
Frame 00: SP = 0x80CD2500 PC = 0x802B8B70
Frame 01: SP = 0x80CD25C0 PC = 0x802D6CCC
Frame 02: SP = 0x80CD25D8 PC = 0x8015E660
Frame 03: SP = 0x80CD2600 PC = 0x801509B4
Frame 04: SP = 0x80CD2658 PC = 0x8014E288
Frame 05: SP = 0x80CD2670 PC = 0x801445C4
Frame 06: SP = 0x80CD2698 PC = 0x8015E838
Frame 07: SP = 0x80CD26B0 PC = 0x801446F8
Frame 08: SP = 0x80CD26E0 PC = 0x801509B4
Frame 09: SP = 0x80CD2738 PC = 0x8014E288
Frame 10: SP = 0x80CD2750 PC = 0x8015CDB8
Frame 11: SP = 0x80CD27B0 PC = 0x801BEADC
Frame 12: SP = 0x80CD27C8 PC = 0x801BEAC8
=== Crash Fault History ===
C2950 Software (C2950-I6Q4L2-M), Version 12.1(22)EA13, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Fri 27-Feb-09 22:20 by amvarma
Signal = 10, Code = 0x8, Uptime 00:00:50
r0: 00000000, AT: 00000000, v0: 00000029, v1: 00000000
a0: 00000000, a1: 0000E700, a2: 00000000, a3: 0000002D
t0: 00000020, t1: 1000E701, t2: 1000C100, t3: FFFF00FF
t4: 802D5DD8, t5: 00000000, t6: 00000032, t7: 80CD2558
s0: 80880000, s1: 80800000, s2: 80660000, s3: 80660000
s4: 80880000, s5: 80880000, s6: 00000000, s7: 00000000
t8: 80BBB884, t9: 00000000, k0: 00000000, k1: 00000000
gp: 807E7860, sp: 80CD2500, s8: 80780000, ra: 802B8B6C
EPC: 802B8B70, ErrEPC: 40200002, BadVA: 0x00000074, SREG: 1000E703
Cause: 0x00000008 (code 2): TLB (load or ifetch) exception
-Traceback= 802B8B70 802D6CCC 8015E660 801509B4 8014E288 801445C4 8015E838 801446F8 801509B4 8014E288 8015CDB8 801BEADC 801BEAC8
Booting after a softreset ...
Yesterday around 11:00 am this switch froze. I pulled the power and plugged it back in and then it started crashing. I wipped the config so I could start over and was going to change the IOS, but when I do a write mem it will sometimes crash. If you need anymore more info please let me know. Any ideas on this?
Thanks in advance,
Travis
12-02-2010 01:51 PM
Signal 10, Exception code (0x0008)!
IT's dead.
00:00:10: %PLATFORM_HW-3-PCI_FIND_FAILURE:
The number of asics expected were 1, PCI bus scan found -1
01-01-2011 12:47 PM
Signal 10 crashes are not all hardware failure. By far the most common cause of a Signal 10 crash is software.
However in this case leolaohoo is right.
You need to open a TAC case and arrange an RMA to replace this switch.
Whenever you want to include a 'show run' in a public forum like this it is strongly recommended that you
get that capture out of a 'show tech' as that will have automatically removed all passwords and SNMP community strings.
........Mike
01-03-2011 06:12 AM
I RMAed it last week and they are sending me a new one. Thanks for the help, much appreciated.
Travis
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