05-13-2024 06:42 PM
Hello, I have several boxes configured, but one in specific does not synchronize with the information entered in viptela, when trying to change it to controller mode I have this error log, I have already invalidated its certificate and deleted it, and synchronized the smart account again. but the error persists.
[13-May-2024 22:22:23 BRT] Configuring device with feature template: New_Template_CASA_P
[13-May-2024 22:22:24 BRT] Checking and creating device in vManage
[13-May-2024 22:22:24 BRT] Generating configuration from template
[13-May-2024 22:22:39 BRT] Device is online
[13-May-2024 22:22:39 BRT] Updating device configuration in vManage
[13-May-2024 22:22:39 BRT] Sending configuration to device
[13-May-2024 22:22:54 BRT] Successfully notified device to pull configuration
[13-May-2024 22:23:12 BRT] Device has pulled the config
[13-May-2024 22:23:30 BRT] Device: access denied (3): access denied
[13-May-2024 22:23:30 BRT] Failed to attach template
05-13-2024 07:00 PM
what is controller version of vManage and what is the device os version ?
Download the config and compare with working one ?
05-14-2024 06:21 AM
Is it possible for you to reset the device and apply the config again?
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