SDWAN vedges show offline

[Gagandeep_Singh_1997]

HI Team

i configured sdwan lab . i am able to reach controllers from vedges . i create device template .when i try to apply , it show device offline 

if any body help to solve this

Regards

[Kasun Bandara]

@Gagandeep_Singh_1997 hi, is this devices added to manager at least once? or is it offline from the beginning? 

[Gagandeep_Singh_1997]

its how offine in vmanage but in cli i am able to reach via controllers

[Royalty]

@Gagandeep_Singh_1997,

Would you be able to show us the topology and running-config of each device?

Can you paste the output of a show control connections and show control connections-history on the affected device? @Kasun Bandara asks a good question too.

What stage is the vEdge getting to if you were to look on the SD-WAN Manager (vManage) on the 'Configuration' > 'Devices' page and choosing the WAN Edge next to the three dots and choosing 'Device Bringup'.

Can you confirm that your SD-WAN Control Components have built DTLS/TLS control connections to each other? You may need to run additional commands on each of the SD-WAN Control Components, or use the GUI, to confirm this.

Please let us know if you've any further questions on that!

[Gagandeep_Singh_1997]

now issue come i regenerate CA root Certificate with same Organization name . all controller are synched . i also installed same CA root in vedges . After activate vedge , vmanage show "certificate not installed then i do it manually option and manaully sign csr request of vedge and upload in vmanage . now certificate is showing installed in vmanage 

but still show vedge down 

when i do show control connection in vedge

PEER PEER PEER SITE DOMAIN PEER PRIVATE PEER PUBLIC LOCAL REMOTE REPEAT
TYPE PROTOCOL SYSTEM IP ID ID PRIVATE IP PORT PUBLIC IP PORT LOCAL COLOR STATE ERROR ERROR COUNT DOWNTIME
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
vbond dtls 0.0.0.0 0 0 192.168.1.2 12346 192.168.1.2 12346 default challenge_resp RXTRDWN BIDNTVRFD 84 2025-05-29T03:34:02-0400
vbond dtls 0.0.0.0 0 0 192.168.1.2 12346 192.168.1.2 12346 default up RXTRDWN VECRTREV 0 2025-05-29T02:58:02-0400
vmanage dtls 1.1.1.1 1 0 192.168.1.1 12646 192.168.1.1 12646 default up RXTRDWN VECRTREV 0 2025-05-29T02:58:02-0400
vmanage dtls 1.1.1.1 1 0 192.168.1.1 12346 192.168.1.1 12346 default tear_down DISTLOC NOERR 0 2025-05-29T02:48:05-0400
vbond dtls 0.0.0.0 0 0 192.168.1.2 12346 192.168.1.2 12346 default tear_down DISTLOC NOERR 0 2025-05-29T02:48:05-0400