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vManage 19.2.4 cannot login into GUI

adamgg
Level 1
Level 1

Dear Colleagues,

 

I have tried to launch my new vManage version 19.2.4. Everything looks fine but when I try to login via GUI I receive the below picture.

 

adamgg_0-1666472522299.png

vManage-New# req nms all status
NMS application server
  Enabled: true
  Status: running PID:8773 for 628s
NMS configuration database
  Enabled: true
  Status: running PID:5299 for 662s
NMS coordination server
  Enabled: true
  Status: running PID:5324 for 662s
NMS messaging server
  Enabled: true
  Status: running PID:6976 for 646s
NMS statistics database
  Enabled: true
  Status: running PID:3736 for 668s
NMS data collection agent
  Enabled: true
  Status: running PID:11455 for 612s
NMS cloud agent
  Enabled: true
  Status: running PID:535 for 684s
NMS container manager
  Enabled: false
  Status: not running
NMS SDAVC proxy
  Enabled: true
  Status: running PID:569 for 684s

1 Reply 1

Leonardo Santana
Spotlight
Spotlight

Hi,

Do you have a valid cisco support contract? If yes open a case with Cisco TAC.

Other approach you may try is to reload the vManage.

Regards
Leonardo Santana

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