vsmart registration

[Juraj Papic]

Hi all

I my trying to connect my vsmart to my vmanage and Im getting the issue, im using version 19.2x 

They are in the same Ip range and same site.  "Sync Pending - Device is offline"

[5-Dec-2019 19:27:23 UTC] Starting Checks.
[5-Dec-2019 19:27:23 UTC] Validating if device scheduled for template push are active
[5-Dec-2019 19:27:23 UTC] DeviceIP: -, uuid: xxxxxxx is not connected to vmanage
[5-Dec-2019 19:27:23 UTC] Sending message to vmanage:1.1.1.1
[5-Dec-2019 19:27:23 UTC] Published messages to vmanage(s)
[5-Dec-2019 19:27:23 UTC] Checks completed

[fromthesky]

This is an old post, but in case someone have the same problem (like me ) you already checked basic connectivity and you are using an enterprise CA, the cause is probably that the vSmart do not get the CA certificate from the vManage. You can find a solution here:

https://community.cisco.com/t5/sd-wan-and-cloud-networking/vsmart-does-not-get-enterprise-root-certificate-from-vmanage/m-p/3917150

Reagrds