12000 GSR Field Diagnostic Test on a GRP

[e-aguilar]

Running code gsr-k4p-mz.120-23.S5.bin and Field Diagnostic image c12k-fdiagsbflc-mz.120-23.S5.bin

Whenever I run a diag test on the standby GRP:

diag 8 source flash disk0:c12k-fdiagsbflc-mz.120-23.S5.bin verbose

I get the following timeout error:

Field Diagnostic: ****TIMEOUT FAILURE**** slot 8: first test failed: 7,

diags_test_p4_csar_int, error 0

Shutting down diags in slot 8

slot 8 done, will not reload automatically

and the card ends up in ROMMON and the state of the card, according to the show diag 8, is as follows:

Board State is Card Malfunction (MAL FUNC)

I have to boot it manually to have it back up again but it comes up with its code (just as if you would issue the command "attach 8" before performing the test). I then have to force a switch over in order to get the GRP back to normal.

I have used c12k-fdiagsbflc-mz.120-27.S2.bin and c12k-fdiagsbflc-mz.120-28.S.bin and the results are the same. I even upgraded both GRPs to IOS image 12.0(28)S and this time the standby GRP ended in ROMMON as usual but the active GRP kept rebooting itself continously generating tracebacks, so I went back to gsr-k4p-mz.120-23.S5.bin.

Can I run successfully the field diagnostic test on a GRP?

The documentation: http://www.okena.com/en/US/products/sw/iosswrel/ps1839/products_command_reference_chapter09186a008010a3f5.html#wp1194139

says you can run such test but I haven't been able to run it on 6 different GSRs (three 12016 units and three 12416 GSRs)

[didyap]

You could try reseating or replacing the card. Also make sure you are using the right command:

diag slot-number source {tftp | flash} source-path [verbose]

[e-aguilar]

Thanks didyap! Actually there's quite a few bugs involving this diag command when it comes to diagnosing the GRP. According to TAC it works on 12.0(28)S or above. So I guess I will be forced to upgrade the IOS if I want to diagnose the GRP but 12.0(28)S has a serious SNMP bug which keeps rebooting the GRP continously. So at this time there's no way to run diagnostics successfully on the GRP unless you want to disable SNMP which I cannot afford to do. So there's no solution yet for the problem I'm facing. Thanks for your help!