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internet data center

shsong21
Level 4
Level 4

I worked as a network engineer at data center of ISP.

We are service for 24 hours of the non-stop.

so, I doing a night work.

I would like to know other country a case.

how to other a cuntry of the data center ?

1 Accepted Solution

Accepted Solutions

brad
Community Member

I have worked in two different companies that had 24x7 operation.

First company:

3 x 8 hour shifts, 5 days per week. On the weekend, volunteers worked 12 hour shifts for overtime. We sometimes had a shortage of volunteers.

Second company, more complicated but I liked this better:

4 teams of staff. You always stayed with your team, only seeing the other teams at handover time. We called them shift A, B, C and shift D. I was on shift B. (shift = team)

During the week (Monday to Friday), 3 teams worked a single 8 hour shift per day. Let's say Shift A started Monday morning 8am-4pm, next shift B came on at 4pm-12am, then shift C would work 12am-8am. So the last shift of the five day week finished saturday morning at 8am.

At this point shift A (who worked days during thwe week) would split into two teams, and work a total of 4 x 12 hour shifts to cover the weekend (each person doing 2 x 12 hour shifts, either 8am to 8pm, or 8pm to 8am). Shift A did thius until 8am on Monday, and then had a whole week off, and would not report to work until the Monday night following, when they would start a 5 day week of 12am-8am.

So each team would work one week of 12am-8am Monday to Friday, then the week after do one week of 4pm-12am Monday to Friday, and then a week of 8am-4pm Monday to Friday, followed immediately by 2 x 12 hour shifts on a weekend (at overtime rates), and then get a week off with pay.

So you would cycle through the whole thing every four weeks, work one weekend and get a week off.

This system ensured 24 x 7 operation, ensured staff did not get over tired and everybody liked it. The downside is that you need to assemble four totally seperate teams, each with their own manager etc.

Cool eh?

View solution in original post

9 Replies 9

I used to work for an ISP in Romania a few years ago. The engineers maintaining the data center where organised in 8 hours shifts.

Regards, LG
*** Please Rate All Helpful Responses ***

Thank you for answer.

have a nice day.....

frenzeus
Level 7
Level 7

I'm also working in a data centre for an ISP in Malaysia, but not on the shift-work. They do have a couple of teams running shifts, but each team run a 12-hr shift.

I find most of the data center shift work here run on a 12hr rotating shift.

Hi....

Thank you for answer.

I like to Malaysia.

I would like to sightseeing in Malaysia.

Have a nice day.........

Best Regards.

Hi,

I am working for a ISP. I want to setup a SysLog Server which should tell me about my customer's IP Address.

I have alloted a 10.1.1.1 IP to my Customer.

What is the procedure should be enabled in Syslog to know what are all the IPs and URLs communicated by the IP 10.1.1.1.

help me out.

Thanks and Best Regards,

Velmurugan

Hi....

For an answer your questions, I need to deatil of data. OK ?

You have to uploading attached a network map.

bye...

Have a Nice Day.!

Best Regards.

hi,

i have 3 routers connected with a switch. between these three i am running OSPF. In the above 3 routers one routers is connected with an ISP which is my UpLink provider. With other two routers all leased line customers connected. I want to trap my customer's IP. I want to log all the IPs which is communicating with my customer IP.

Thanks and Best Regards

brad
Community Member

I have worked in two different companies that had 24x7 operation.

First company:

3 x 8 hour shifts, 5 days per week. On the weekend, volunteers worked 12 hour shifts for overtime. We sometimes had a shortage of volunteers.

Second company, more complicated but I liked this better:

4 teams of staff. You always stayed with your team, only seeing the other teams at handover time. We called them shift A, B, C and shift D. I was on shift B. (shift = team)

During the week (Monday to Friday), 3 teams worked a single 8 hour shift per day. Let's say Shift A started Monday morning 8am-4pm, next shift B came on at 4pm-12am, then shift C would work 12am-8am. So the last shift of the five day week finished saturday morning at 8am.

At this point shift A (who worked days during thwe week) would split into two teams, and work a total of 4 x 12 hour shifts to cover the weekend (each person doing 2 x 12 hour shifts, either 8am to 8pm, or 8pm to 8am). Shift A did thius until 8am on Monday, and then had a whole week off, and would not report to work until the Monday night following, when they would start a 5 day week of 12am-8am.

So each team would work one week of 12am-8am Monday to Friday, then the week after do one week of 4pm-12am Monday to Friday, and then a week of 8am-4pm Monday to Friday, followed immediately by 2 x 12 hour shifts on a weekend (at overtime rates), and then get a week off with pay.

So you would cycle through the whole thing every four weeks, work one weekend and get a week off.

This system ensured 24 x 7 operation, ensured staff did not get over tired and everybody liked it. The downside is that you need to assemble four totally seperate teams, each with their own manager etc.

Cool eh?

Hi....

Thanks for your answer.

Have a nice day......

From Seoul in South Korea.

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