So let me start this with just stating that this is for educational purposes only, and by no means would I expect this to be appropriate in a production environment.
Would it be possible to set a timeout limit in UCM for redialing a specific number?
Case study - User calls support desk and gets voicemail, and the instructions in the voicemail state to leave a voicemail and support team will call them back, or they can press "2" to leave an urgent voicemail. Instead of leaving a voicemail, the end-user continues to redial often times redialing the number 7 or 8 times within 90-120 seconds.
Wait the end goal would be is to limit that users ability to redial, or have their calls go straight to voicemail until "X" amount of time has passed.
Howdy out there in automation land!!!! Again... two in one day... wow :) So onwards we press. If you have not read Part 1, please go back and do that as it might not make sense. In this part of the Less is More series we are going to install Cloud...
Howdy out there in Automation land!!! Today... I have the start of a long set of two blogs for my readers. We are going to do something exciting and really useful... but purely about system setup and design... no real "automation" today. But first...
Cisco Intersight Account Reset Tool
The Cisco Intersight Account Reset Tool is designed to increase the efficiency of developers, engineers, sellers and trainers working with Cisco Intersight by automating the Intersight account reset process.
Howdy out there in Automation land!! Hope everyone is having a great summer. We draw into the last true month of summer and we are going to take you further on your Action Orchestrator journey. Since we are on our last "Back to the Basics", I think we wil...