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UCS SEL Log - CIMC Processor CATAERR_N

HyunJun Lee
Level 1
Level 1

Hi, guys.

 

I checked SEL on the B200 server as follows.And the server got Hang.

Do you know why?

 

|BIOS| Processor #0x00 | Configuration Error | | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure asserted | Asserted

|CIMC| Platform alert LED_BLADE_STATUS #0xa6 | LED color is amber | Asserted

|CIMC| Processor MCERR #0xaf | Predictive Failure asserted | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure deasserted | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure asserted | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure deasserted | Asserted

|CIMC| Processor MCERR #0xaf | Predictive Failure deasserted | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure asserted | Asserted

|CIMC| Processor MCERR #0xaf | Predictive Failure asserted | Asserted

|CIMC| Processor CATERR_N #0x81 | Predicative Failure deasserted | Asserted

|CIMC| Processor MCERR #0xaf | Predictive Failure deasserted | Asserted

1 Accepted Solution

Accepted Solutions

Kirk J
Cisco Employee
Cisco Employee

Could be  a bad DIMM, CPU, firmware issue, issue with proc power management (c states), 

Really need a TAC case for that.

Would start by downloading and mounting the diag ISO from https://software.cisco.com/download/home/283853163/type/286123307/release/2.0(1a) 

Let it run through the comprehensive tests, and see if it calls out processor, DIMMs, etc

 

Kirk...

View solution in original post

2 Replies 2

Kirk J
Cisco Employee
Cisco Employee

Could be  a bad DIMM, CPU, firmware issue, issue with proc power management (c states), 

Really need a TAC case for that.

Would start by downloading and mounting the diag ISO from https://software.cisco.com/download/home/283853163/type/286123307/release/2.0(1a) 

Let it run through the comprehensive tests, and see if it calls out processor, DIMMs, etc

 

Kirk...

HyunJun Lee
Level 1
Level 1

I analyzed the log by doing TAC CASE OPEN, but TAC's opinion speculated that OS driver was an issue.

However, the customer has no problem with the service and the alarm continues to occur, but they do not want to install the driver for uncertain reasons, so they are currently monitoring it.