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In EoX API for ex. WS-C2960+48PST-S we receive error message "ErrorID": "SSAERR026" resulting in no data from API

arnthalvor
Level 1
Level 1

In EoX API for ex. WS-C2960+48PST-S we receive error message "ErrorID": "SSAERR026" resulting in no data from API.

a simple google search shows a lot of entries. https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-2960-series-switches/eos-eol-notice-c51-730121.html

 

Table 1. End-of-Life Milestones and Dates for the Cisco Catalyst 2960 Series Switches

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

October 31, 2013

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

October 31, 2014

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

January 29, 2015

End of SW Maintenance Releases Date:
HW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

October 31, 2015

End of Vulnerability/Security Support:
HW

The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue.

October 30, 2017

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

October 31, 2015

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

October 31, 2015

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

January 29, 2019

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

October 31, 2019

 

1 Reply 1

kcolberg
Cisco Employee
Cisco Employee

Check the PID submitted to the API - it should be WS-C2960-48PST-S.

Keith