Services Discussions

Hello all,   I am working in a CCW API automation project, and these are the tasks that I need to achieve:   Implement YAML-based Bill of Materials to standardize hardware, software, licensing and support orders​ Ease project management burden by in...

Hello,I have some questions regarding the use of the OpenVuln API, I'm currently using both the version & product query function to extract security advisories, but have a number of gaps where my devices can't be queried. So I have the following ques...

Hi,  while i tried to import LDAP users, it shows data exception error like "Enter Vaild Relay Email Address". please find below in detail, NOTE: able to import via GUI API:https://<ip>/vmrest/import/users/ldap?templateAlias=voicemailusertemplate Pay...

I am requesting access to the Support APIs in order to test a solution for an SNTC customer. Please point me to the correct instructions for gaining internal access.

When I do the following API call, I get null back in almost every field. I checked this against every devices for my customer ID. I get thousands of results but the dates are all null: https://apx.cisco.com/cs/api/v1/product-alerts/hardware-eol?custo...

Hi Team, I have a requirement to create a user in CUCM with the help of using AXLAPIs.Can anyone please guide me how to proceed further which is the need of below mentioned:which api I need to call to create a userthe sample url and how to communicat...

Hello everybody. Regarding the CASE API (https://developer.cisco.com/docs/support-apis/#!case), is there a way for gathering cases that belong to a specific customer? The API has only GET based on case ID, contract and user assigned. If not, is there...

Hello,Using the Product Information API and based on documentation below.orderable_statushas 3 possible values O = ORDERABLEN = NON_ORDERABLEEOX = End of LifeBut in my query it always shows empty.Cisco Public------------------------------------"produ...

Hi all, I am currently trying to retrieve information from Cisco CCW-R's REST API as described on devnet, using the APIs on the developer portal. I keep getting responses that my application's access to the API has been revoked. Is there a special pr...

Hi I have been using Cisco APIs to get EOX detail of devices. It works 70% of the time. Rest of the time - it either returns error or null. Please help I am hitting following URL:https://api.cisco.com/supporttools/eox/rest/5/EOXBySerialNumber/1/seria...

We have a customer using Service Now.  They would like to pull the lifecycle data and contract data automatically.  Do we have an API that Service Now can tap into?   Thank you, Joe

Hi Team! I'm in a project with a customer that we enable the services API's to connect the Cisco Products and Smart Net Total Care contracts in the customer web page, we have search many API's in the Developer Portal and we want to know if these cond...