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Calling all Cisco CX Cloud users even all Cisco customers and partners!   Are you fully leveraging Cisco CX Cloud to:  Reduce 2-5 mins/case from your case management time   Automates case opening and processing (RMA);   Reduces duplication and false ...

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Smart Call Home Technical Resources Release and General Information Smart Call Home and Transport Gateway (TG) Release Notes Smart Call Home Security White Paper Smart Call Home Frequently Asked Questions (FAQ) Smart Call Home Supported Products Smar...

To begin using Smart Call Home: 1. Are you ready? Find out! Use the new SCH Readiness Check Tool! 2. Check to see that your devices are supported by Smart Call Home. 3. Review the customer or partner preliminary checklist and the Deployment Guide. 4....

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